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Capitol Chevrolet

4.4

About this business

Location details

6200 S I-35 Frontage Rd, Austin, TX, 78745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.414,078 reviews
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Daniel.Johnson8129's profile image
Daniel.Johnson8129 
a year ago

I wish there was more negotiation for a lower payment but nobody seemed to want to budge and left me in a very tight spot. However the vehicle is very nice and everybody did do a great job with helping me being a disabled veteran. They told me to come back in 5 months so I can refinance 

Business response:

Thank you for your feedback. We understand how important it is to feel comfortable with your payment options, and we’re sorry to hear that the negotiation process didn’t meet your expectations. We’re glad to hear you’re happy with your vehicle and that our team provided great support. Please don’t hesitate to reach out when you’re ready to discuss refinancing—we’re here to help! Your satisfaction is important to us, and we appreciate your understanding. 

ernest.garcia's profile image
ernest.garcia 
a year ago

Excellent service by service rider I arrived early he stated I will be with you as soon as we open which he did, oil change and tire rotation in timely manner 

Business response:

Thank you for your kind words! We're thrilled to hear that you received excellent service from our team and that your oil change and tire rotation were completed in a timely manner. We appreciate your punctuality and look forward to seeing you again for your next service! 

BP480's profile image
BP480 
a year ago

Things were much more organized with our service this time than our previous visits at this location 

Business response:

Thank you for the great review! We’re pleased to hear that you found our service to be more organized during your recent visit. Your feedback is important to us, and we’re glad to know we’re making improvements. If you need any further assistance or have additional comments, feel free to let us know. We look forward to serving you again! 

jimmypaz29's profile image
jimmypaz29 
a year ago

Very good and I still feel it should be a little better cause I just wanted to get my truck serviced and I was very disappointed 

Business response:

Thank you for your feedback and the 5-star rating! We’re glad to hear that you had a good experience overall, but we’re sorry to learn that you were disappointed with the service for your truck. Your satisfaction is important to us, and we’d like to understand more about your concerns to ensure we improve in the future. Please feel free to reach out so we can address any issues and make things right. Thank you for bringing this to our attention. 

cinthyarodriguez78's profile image
cinthyarodriguez78 
a year ago

Great and fast service ! Nice customer attention and care! So happy, friendly ,and satisfied. Overall good 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that you received great and fast service, along with attentive and friendly customer care. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need anything else, feel free to reach out. We look forward to serving you again! 

Nino's profile image
Nino 
a year ago

Jennifer Sosa and Karen were amazing trough our process purchasing our car great communication and very attentive. :) 

Business response:

Thank you for your kind words! We’re thrilled to hear that Jennifer and Karen provided you with exceptional service and made your car buying process smooth and pleasant. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need anything further, don’t hesitate to reach out. Enjoy your new car! 

To champion life's profile image
To champion life 
a year ago

I scheduled a visit for some recall repairs needed for my vehicle. Capitol Chevrolet was able to perform the work quickly, and provided Uber transportation to and from their facility. A job well done. Kudos to Alex Z. 

Business response:

Thank you for your positive feedback! We’re glad to hear that we efficiently handled your recall repairs and provided convenient Uber transportation. We’ll make sure to pass along your kudos to Alex for his excellent service. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again! 

beckyadiaz's profile image
beckyadiaz 
a year ago

Very friendly helped me with the service that was done today will setup next service soon 

Business response:

Thank you for your feedback! We’re glad to hear that our team was friendly and helpful with your service today. We look forward to assisting you with your next service appointment. If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out. See you soon! 

Osmara gomez's profile image
Osmara gomez 
a year ago

Excelente atención y servicio al cliente , …todo el equipo son muy amables y hacen un gran trabajo 

Business response:

¡Gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Brindar una excelente atención y servicio al cliente es nuestra máxima prioridad, y es maravilloso saber que logramos que tu visita fuera excelente. Si necesitas algo más o tienes más comentarios, no dudes en comunicarte con nosotros. ¡Esperamos poder atenderte nuevamente! 

Frequently asked questions about Capitol Chevrolet

How is Capitol Chevrolet rated?

Capitol Chevrolet has a 4.4 star rating with 14,078 reviews. 

When is Capitol Chevrolet open?

Capitol Chevrolet is open now. It will close at 9:00 p.m.