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Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
James was great! From helping me with my oil change, to getting my car in and out with another issue. I appreciate how quick everyone worked!
Business response:
Thank you for the positive review! We're thrilled to hear that James was fantastic! It sounds like he went the extra mile to assist you with your oil change and address another car issue – that's exactly the kind of service we strive for at Capitol Chevrolet. We appreciate you recognizing how quickly everyone worked to get your vehicle in and out. Your time is valuable, and we prioritize efficient service. Thanks again for choosing Capitol Chevrolet!
Great, timely, and professional service. The staff was very attentive and me feel at home.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your experience at Capitol Chevrolet was great, timely, and professional. An attentive staff that makes you feel at home is important to us, and we're glad our team delivered! We appreciate you choosing Capitol Chevrolet and look forward to serving you again in the future!
Very helpful and the speed in the process was awasome costumer service 100% Thks for everything
Business response:
Thank you for the fantastic review! We're thrilled to hear that our team was helpful and the service process was incredibly fast. At Capitol Chevrolet, we value your time and strive to make the car buying or service experience efficient and enjoyable. We appreciate you recognizing our 100% customer service focus. Please let us know if there's anything else we can do for you in the future!
Quick service and friendly staff. Took care of my needs. Was in and out in less than an hour.
Business response:
Thank you for the positive review! We're happy to hear that our service at Capitol Chevrolet was both quick and friendly. Our team strives to be efficient while providing excellent customer care, and it sounds like they achieved both during your visit. Getting you in and out in less than an hour is a great accomplishment, and we're glad we could take care of your needs promptly. Thank you for choosing Capitol Chevrolet! We look forward to seeing you again for your next service appointment.
I was very pleased with Seneca Coats’ attentiveness and diligence. He is probably the best customer service assistant I’ve ever had over the many years I’ve come to Capital Chevrolet
Business response:
Thank you so much for taking the time to leave a review and for your kind words about Seneca Coats! We strive to provide exceptional customer service, and it's truly rewarding to hear that Seneca went above and beyond to make your experience positive. We'll be sure to share your feedback with Seneca – hearing that he's "probably the best customer service assistant you've ever had" is a huge compliment, and it will definitely make his day!
Leana Rodriquez, customer advocate, was very professional and courteous. My oil change did not take as long as anticipated. Very pleased with customer service and maintenance time.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Leana Rodriguez made your service experience at Capitol Chevrolet so positive. Her professionalism and courteous demeanor are exactly what we strive for in our customer advocates. We're also delighted to hear your oil change was completed quicker than expected! Efficient service is important to us, and we're happy to hear our team delivered. Thank you for choosing Capitol Chevrolet!
My daughter and I worked with James. He was very professional and sweet to us. He always try to work to make things easier f9r us. The vehicle did not get fix and we had to trade it in even after chevrolet fixed it. We ere pretty upset about that, but it wasn't James. He did what he could. Thank you!
Business response:
Thank you for your review, and we're so sorry to hear that your vehicle ultimately needed to be traded in. We understand how frustrating that must be. We truly appreciate your kind words about James. It sounds like he did everything he could to make the process as smooth as possible for you and your daughter. We'll be sure to pass on your positive feedback about his professionalism and helpfulness. Thank you for your understanding.
Got it done, in great time and with a great salesman. Would work with him again.
Business response:
Thank you for the 5-star review! We're thrilled to hear you had a positive experience and got what you needed in great time. It sounds like our salesperson really impressed you – that's fantastic! We're glad you'd work with them again, and that says a lot! Thank you for choosing Capitol Chevrolet.
The saleperson Yacovv Help me alot. He was very nice and explain me every thing
Business response:
Thank you for the fantastic review! We're delighted to hear that you had a positive experience, especially with Yacovv, one of our salespeople. It sounds like he went the extra mile to ensure you were comfortable and informed throughout the car-buying process. At Capitol Chevrolet, we strive to provide exceptional service from our entire team, and Yacovv's helpfulness and clear explanations are valuable assets. We'll be sure to pass along your kind words! Thanks again for choosing Capitol Chevrolet. We look forward to seeing... read more
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.4 star rating with 12,842 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is open now. It will close at 9:00 p.m.