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Caring Hands Animal Hospital - Bristow

4.8

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Location details

12733 Breamar Village Plaza, Bristow, VA, 20136, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.8856 reviews
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Stephanie D.'s profile image
Stephanie D. 
rating
16 years ago

We discovered Caring Hands when my 4 year old daughter's pet mouse was dying slowly and painfully after 3 years. I called two facilities that laughed at the idea of euthanizing a mouse, but this was important to my daughter, the little pet meant everything to her, Caring hands not only worked us in that evening as their last appointment (staying open late on a Friday night), but the tenderness and care they showed my daughter was unbelievable. They took time to explain the process to her, she was able to hold her little pet ... read more

Gregg C.'s profile image
Gregg C. 
rating
16 years ago

They have helped us out with the family pets - but expensive and those caring hands could be a little more caring when going after your wallet. 

Lucky D.'s profile image
Lucky D. 
rating
16 years ago

I feel at ease knowing I can count on Caring Hands to care for my pets. My cat and dog come here for their checkups and other medical requirements. Knock on wood, I have not had any emergencies or serious health issues to deal with, but I know everybody would be in good hands. The vet techs or assistants always smile and really seem to enjoy their work. Our doctor, Dr Tennant is the best! She takes the time to talk and love on our animals. Always makes a point of knowing their history and quirks. It also seems that their e... read more

KayLeigh G.'s profile image
KayLeigh G. 
rating
5 months ago

I never thought I would be writing this. I grew up wanting to be a veterinarian and once deeply admired Dr. Murphy. I even shadowed her as child. Unfortunately, my experience surrounding the euthanasia of my dog Paisley completely shattered that respect. Paisley was my best friend. I picked her out, named her, and loved her for her entire life. I found a tumor on her over a year ago and repeatedly told my family, offered to schedule vet visits, cover all costs, and handle transportation. Those offers were refused. I was not... read more

Barbara A.'s profile image
Barbara A. 
rating
11 months ago

I have been using this practice for about 9 or 10 years now for my cats and dogs. They are expensive and always try to get you to have expensive tests done. Last time I brought my dog in they told me just to drop off a stood sample sometime. Well one of my dogs had an accident in the house this morning so I decided to bring it in. The lady at the desk asked what it was for. I explained that I did not have a sample the last check up so I was bringing it now. I made the mistake of saying it was runny. The receptionist said tha... read more

Nova C.'s profile image
Nova C. 
rating
2 years ago

I'm feeling let down. I brought my dogs for a nail trim, and one of them barked at the vet because she dislikes the process. I'm not blaming the vet, as that's not her fault. However, I'm disappointed with the front desk for discussing my dog loudly. I generally enjoy this place, and I sincerely hope this was just a one-time negative experience. 

Business response:

Updated Response: Hello, Nova- Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (703) 368-7300 OR staff@caringhandsbristow.com. Previous Response: Thank you again ... read more

Winnie V.'s profile image
Winnie V. 
rating
2 years ago

Dear Useless Hands, Just want to remind you that you accepted the duty to care for my animal the minute you decided to treat my animal. That means caring for my animal to the best of your abilities, educating the owner, and informing the owner IN ADVANCE if you intend to change or stop treatment. The minute you decided to treat/prescribe medication to my pet, this made you responsible for my pet's wellbeing. I have included a screenshot of the email I received from Dr. Murphy on January 23. In this email, Dr. Murphy states... read more

Business response:

We were disappointed to hear about your feedback and appreciate you speaking with us on the phone. We know how frustrating it can be waiting for test results when your pet isn't feeling well. We try to communicate results as quickly as possible by phone or email. We understand you did not receive our phone call or voicemail, and unfortunately, we did not have an email available to utilize. We are glad that you were able to pick up some additional medication to support your pup. Of course, we are always here for you if she do... read more

Michelle M.'s profile image
Michelle M. 
rating
3 years ago

Do NOT recommend. This vet used to be helpful, compassionate. Now it has become a high priced factory. When my senior dog & family needed care while out of town, It took over 3.5 hours to return our call to tell me management has gone home for the evening. I was given a PC answer from a very kind nurse. Our dog passed shortly after. We were looking for help in this process & you let us ALL down. Blamed it on policy. Funny how we found another vet who was willing to help us & our pet. Their "policy" was clearly different! I... read more

文宇's profile image
文宇 
rating
7 years ago

I felt so sad when i saw my dog's eye etching, I bring him to the vet 4 times during this month, i was happy at the third time when my dog was getting better, but after two days he had same problem again, I brought him back to check again, they did test on his eye, and told me everything was fine, they prescribed eye cream for him, but how come he has more etching ? I don't mind spending money for his health, but they did a lot test on him, and all their treatments did not work, for 4 visits! 

Business response:

Thank you for sharing your feedback. Eye issues can be very frustrating and we are very sorry that your pup's eye is uncomfortable again. Please let us know if you have any questions after your emergency room visit or if we can help you in any way. 

Frequently asked questions about Caring Hands Animal Hospital - Bristow

How is Caring Hands Animal Hospital - Bristow rated?

Caring Hands Animal Hospital - Bristow has a 4.8 star rating with 856 reviews. 

When is Caring Hands Animal Hospital - Bristow open?

Caring Hands Animal Hospital - Bristow is open now. It will close at 8:00 p.m.