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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Good Was bagged and ready to go in a brown paper bag, 2 bear claws that were moldy, but I guess u get what u pay for . It was close to everything
Business response:
Hello Graciela, Thank you for choosing to stay with us and for your review. We make every effort to ensure that our guests have a flawless experience and so in the process, we welcome every feedback that comes our way to help us make your next stay better. We will definitely look into these issues and endeavor to make the necessary changes. We hope that your next stay would be better and enjoyable! Best Regards, Ray, Customer Care Team
Location was good The bed wasn’t comfortable, it was too hard. The bathroom toilet was so loud to flush. The noise startled us every time. It sounds like toilets in an airplane. My hubby didn’t flush it at nights because he was afraid it’s going to wake people up in the next guest room. Everything was in a short walking distance. The beach, shops and restaurants were easy to get to.
Business response:
Hi Julie, Thank you for your valuable feedback. While we're glad that you liked the location and had a pleasant stay overall, we apologize for the inconvenience you faced. We'll definitely pass your feedback to the teams responsible to ensure that this problem is fixed as soon as possible. We beg your pardon and we request you to give us another chance to welcome you again for a perfect stay! We are sanguine that you shall notice the difference on your next visit! Best Regards, Ray, Customer Care Team
Awesome The bathroom counter was either too long or the toilet was installed to close to the counter/sink because the toilet lid to the tank couldn’t fit properly. Otherwise, everything else was good. Very close to town & it’s amenities. Comfortable bed & pillows. Great price for Carmel. Lots of parking spaces on the property.
Business response:
Hello Stephanie, Thank you for your valuable feedback regarding the recent stay with us. We are glad that you found the location feasible and had a comfortable stay. Thank you for appreciating the facilities and overall value. Also, we have noted your feedback regarding the toilet lid and will definitely look into this scenario to make the necessary improvements. We hope that you'll return to us soon! Best Regards, Ray, Customer Care Team
Peaceful & Convenient Because of COVID19 continental breakfast is basic packaged items. This can’t be helped. For our previous stays we had a lovely basket with fresh bakery items. Staff is attentive and helpful. Quick walk to shops, galleries, & beach. Well-tended landscaping. Great to have microwave & refrigerator in the room.
Business response:
Hi Penelope, Thank you for your stellar rating and review. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these, even during such unprecedented times, are a great boost to our overall functioning and morale. We thank you for appreciating all our earnest efforts. This proverbial pat for us is a motivation enough to prod us to go forward and keep giving our best even in the face of adversity. Our staff would be equally pleased to learn of your high praise. ... read more
Very Good
Pleasant La colazione da dimenticare, sarebbe meglio non offrirla Pulizia e posizione
Exceptional
Love the location, clean & tidy I prefer a bath Location is perfect, didn’t have breakfast
Business response:
Dear Janie, Thank you for your wonderful review. Positive feedback like this is much needed and always welcomed. Thank you for appreciating the location convenience and property cleanliness. We have also noted your feedback regarding a bath and will surely pass it to the management. We look forward to seeing you again in the soonest time! Best Regards, Ray, Customer Care Team
Pleasant WiFi signal did not work well. Not good air circulation in the room. Upstairs guests were loud. Nice location. Central to everything. Good Privacy.
Business response:
Dear Hanikkah, Thank you for writing to us about your recent stay. We are glad that you liked the location and had a pleasant stay. However, we are sorry for the inconvenience you faced due to the WiFi and noise issues. We will definitely look into the WiFi issue and fix it. Again, for the noise issues, you can always request our staff for the rectification in the situation or a possible room move. Please know that we are always there to assist you with your needs. We hope to make your next stay perfect! Best Regards, Ray, C... read more
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,080 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.