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Carol Schretter - BankSouth Mortgage Loan Officer
- Mortgage Brokers
- Savannah, GA
About this business
Location details
18 W Bryan St, suite 200, Savannah, GA, 31401, United States
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Verified by BankSouth Mortgage Company, LLC
She worked diligently with us to achieve our goal despite several hurdles to overcome.
Business response:
Thank you for taking the time to respond to the review request! I enjoyed working with you and with Mindy. Jen, the builder agent, is a gem, too. You are very fortunate to have those two on your "team".
Verified by BankSouth Mortgage Company, LLC
Carol took care of everything! Extremely easy to work with and very knowledgeable. She was always available and made time for my questions.
Verified by BankSouth Mortgage Company, LLC
This has been the fastest, easiest transaction of this kind we have ever taken part in! Carol Schretter was so easy to talk to and she made us feel appreciated and important! We will recommend Bank South and Carol Schretter to our friends and family for their home-buying needs! Thank you!!
Business response:
Thank you very much for taking the time for the review! And your comments are very kind. It was our honor to help you. Let's do this again real soon! Ha.
Verified by BankSouth Mortgage Company, LLC
Carol made the home buying process a breeze! She was in constant communication with us, and always kept us updated of what was coming next. 10/10 recommend!
Business response:
Thank you for taking the time to review. I know these review requests are numerous! I really appreciate your business. Let's do this again real soon! Ha.
Verified by BankSouth Mortgage Company, LLC
Wonderful communication and keeping us updated on progress quickly. Great experience
Business response:
Thank you, Greg, for completing the survey. Congratulations on the home purchase. I hope you have a lot of great times.
Verified by BankSouth Mortgage Company, LLC
Carol was not only professional and efficient in her job, she was equally personable and caring. I truly felt the Carol and her team had my best interests at heart. Each person I encountered was working hard to make it all happen. Thank you Carol and team!
Business response:
Kenzie, thank you for taking the time for the review. We were honored to help you. We love first time buyers! I hope you recover quickly from your appendix surgery. Let me know if you didn't receive the Lowe's gift card I sent via email. I will be in touch and remind you of filing homestead exemption and when we sell the loan to the loan servicing company. Let me know if you have questions!
Verified by BankSouth Mortgage Company, LLC
carol was great.
Business response:
Thanks, Tracey! Best wishes for your renovation going smoothly. Please send photos of the "after". :)
Verified by BankSouth Mortgage Company, LLC
Good service overall and Carol come into our mortgage loan application at the end due to a change of staffing. Good communication overall and prompt response. Two things to add I feel would have helped during the process 1) list of staff names / roles at the very start who would be assisting with the loan because I am always worried about multiple emails from multiple senders and the possibility of being scammed etc. 2) being informed about the interest rate process and how each Monday the rates can change as well as rate lo... read more
Business response:
Thank you, Keith. I had hoped your experience with your financing would go smoothly and that you would be pleased. Thanks for the review! Our CEO and our marketing team took note of your recommendations for relocks and introducing the team so that borrowers are confident in communications. When I start a new loan, I introduce my team but it could be enhanced. I was glad to get a chance to talk with Rebecca. It was fun to relay how I met one of her players by chance a couple of years ago. I hope you enjoy your home... read more
Verified by BankSouth Mortgage Company, LLC
My on again, off again refinance didn’t bother Carol. She was on the spot when I decided to proceed but then realized I had a limited amount of time to get it done prior to traveling. It was smooth!
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Carol Schretter - BankSouth Mortgage Loan Officer has a 4.9 star rating with 418 reviews.
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