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Carpet & Floor Express
- Home Services
- Rockville, MD
About this business
Carpet & Floor Express, a family owned business, located in Rockville, Maryland has been satisfying customer flooring needs in the DMV since 1991! We offer free estimates, shop-at-homes, product consultations and sales & installations of carpet, hardwood, laminate, lvt & ceramic. Our team takes the time to work with our customers in delivering the best products & services! From the first consultation to the day of the installation, we are here to make your renovations a smooth and easy process. Feel free to stop by our showr... read more
Location details
1488 Rockville Pike Ste E, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Went to the store and talked with Tony. Already had a solid idea of what color and type of carpet we were looking for. I also had diagrams with dimensions for all the rooms and stairs I was looking to have carpeted. Within 10 minutes, Tony had calculated the total cost including labor and disposal, and tax. He came in at about 50% of the quotes we were getting from everyone else. They were extremely flexible on scheduling even though I called in twice to reschedule. We were in and out of his store in 15 minutes. <br /> Two g... read more
This was the second time we used Carpet and Floor Express. We told Tony what we were looking for and he gave us options and a deal. We were in and out in less than an hour. These guys are also very honest people. I mentioned 500 sq ft at the shop but actual measurement came out lower and they corrected the invoice. I would have happily paid for 500 sq ft but appreciated their honesty. The crew of two was great and finished ahead of schedule and now the basement looks great. Very painless and pleasant experience. For my futur... read more
Tony was very accommodating in preparing my condo for sale with new carpet after I had moved out of town. He ordered the carpet and scheduled the installation without a hitch. The price of the Mohawk carpet was very reasonable. When the job was done, the realtor reported that the carpet install was OK, but when I came out to inspect the job a month later, I found that some of the carpet was defective, with flaws in mfg and installation. Tufts of carpet were coming loose, and some of the seams were separating. The carpet inst... read more
Business response:
thank you for your review, just wanted to confirm that the original carpet that you had chosen was of a good quality but when you asked me to put a much less expensive carpet in your property thats what happens, and I warned you about this. that carpet is not defective and the workmanship is not sloppy, thats just what a very inexpensive carpet will look like, however if there is anything I can do to make the carpet look better for you I am at your service. thanks again for your business. Tony
Carpet & Floor Express has a wide variety of selections in the sales <br /> office, where Tony was very helpful in suggesting options. The <br /> installers were punctual and very detail oriented. They did a terrific job <br /> removing our old carpet and installing wall-to-wall carpet throughout <br /> our house. We were very happy with the process and would definitely <br /> recommend them. <br />
Frequently asked questions about Carpet & Floor Express
How is Carpet & Floor Express rated?
Carpet & Floor Express has a 4.9 star rating with 229 reviews.
When is Carpet & Floor Express open?
Carpet & Floor Express is closed now. It will open at 12:00 p.m.