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Carpet Mart - Benton Harbor, MI
- Flooring
- Benton Harbor, MI
About this business
We pride ourselves on delivering world class customer service by qualified flooring professionals while offering premium flooring products at extremely competitive prices. When you come to CARPET MART, you will be greeted by friendly staff members who will help you choose the right flooring product for your needs. We invite you to visit our showroom to discuss your flooring needs with our sales staff and experience a level of customer service like no other. Our name says "carpet" but we do so much more!
Location details
2500 M-139, Benton Harbor, MI, 49022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We decided to buy new carpets for two bedrooms and our living/dining area. We went to Carpet Mart and did not consider any other carpet supplier. We have purchased carpet from John and Tom in the past. We have always gotten excellent service, high quality carpeting, and quick efficient installation. Everything was handled professionally and all questions were answered right away. John also suggested that we use remnants for the bedrooms and this saved us a lot of money. The installers worked quickly, and efficiently, h... read more
Business response:
Thank you so much for your kind words, Ron And Roseann. We appreciate your business and look forward to working with you on future projects! Cheers, Carpet Mart
Great service, friendly staff, amazing selection. All in all, my experience was 5 stars! Thank you, Carpet Mart!
Business response:
Thank you so much for your kind words, Julieanne. We really appreciate you taking the time out to share your experience with us. Cheers, Carpet Mart
Great quality from the sales floor, installation, and quality product. We were kept informed of delivery changes, staff answered all questions with adequate knowledge, and installers were prompt, courteous, and informative. Very happy over all.
Business response:
Thank you so much for your kind words, Greg. We appreciate you taking the time out to share your experience with us and we truly value your business. Thank you! Cheers, Carpet Mart
The website was extremely user friendly. We were able to filter and find area rugs we liked. We went to the store, showed Tom our selection and he was able to find the same or similar ones in stock. Showed and explained the different materials that they would come in and called his vendor to see if the larger sizes were available (which they were). Friendly, knowledgeable, and a great sense of urgency to answer our questions and get what we wanted. Thank you!
Business response:
Hi Bobby, it was our pleasure to assist you and your wife with selecting the perfect area rug for your home and we also thank you for leaving a positive review of our website, business operations and the level of customer service we provide our customers! Thank you, Carpet Mart
It’s seems daunting, the decision to get new carpeting, from cleaning out your closets to choosing a color... which is precisely why we put off the decision for way too long! But, boy are we glad we finally did it!! We feel like we have a brand new home. Carpet Mart was amazing start to finish! Tom, John, Odin & the installers were wonderful in every possible way.. We were not overwhelmed, but motivated. They have large rolls to choose from, not just small samples. They were able to fit us in much sooner than expected. We’re... read more
Business response:
Hi Tracy! It is great to hear you had such an incredible experience doing business with us here at Carpet Mart. We sincerely appreciate your business and kind words. Thank you again and please let us know if we may be of assistance with future home improvement projects! Warm regards, Carpet Mart
John and Tom were great in helping us with a carpet project last fall, and with our new Karastan flooring that was just installed. The quality is outstanding, and the installer did a great job! We also purchased a Karastan accent rug, that goes really well with the flooring. I highly recommend Carpet Mart, and its friendly and helpful staff! Thank you!
Business response:
Hi Debbie! We are so pleased to know you are happy with your purchase and the entire shopping experience you had with us at Carpet Mart. Please do keep in touch and let us know if we may be of assistance in the future. Thank you for your business! Cheers, Carpet Mart
We had a wonderful experience at Carpet Mart. All the staff is friendly and professional. The installation went fast and the quality is great. We love our new carpet in our basement!
Business response:
Hi Holly! Thank you for sharing your positive shopping experience. We sincerely appreciate your business and look forward to working with you on future projects! Thank you, Carpet Mart
Great customer service and excellent products. John is pleasant, professional and kind. His attention to the customer is so valued because big box stores will never provide this type of care. Thank you John... I will be back! Michele Sister Lakes, MI
Business response:
Thank you so much for your kind words, Michele. It was our pleasure working with you and we look forward to your next project! Cheers, Carpet Mart
Very pleased with both the products and service from Carpet Mart. We special ordered an area rug from Tom. He was helpful and patient as we made our decision. The rug was delivered faster than we anticipated and it looks beautiful. A bonus was being able to play with a beautiful puppy named Otis when we visited the store!
Business response:
Hi Karen! We are happy to hear you had a great shopping experience and we are pleased to know you are satisfied with your area rug purchase. We hope you will continue to come to us for any future flooring needs and we sincerely appreciate your business! Thank you, Carpet Mart
Frequently asked questions about Carpet Mart
How is Carpet Mart rated?
Carpet Mart has a 5 star rating with 118 reviews.
When is Carpet Mart open?
Carpet Mart is open now. It will close at 6:00 p.m.
Need help? Contact us.
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