This profile has been claimed by the business owner or representative.
Carpet Mart - Benton Harbor, MI
- Flooring
- Benton Harbor, MI
About this business
We pride ourselves on delivering world class customer service by qualified flooring professionals while offering premium flooring products at extremely competitive prices. When you come to CARPET MART, you will be greeted by friendly staff members who will help you choose the right flooring product for your needs. We invite you to visit our showroom to discuss your flooring needs with our sales staff and experience a level of customer service like no other. Our name says "carpet" but we do so much more!
Location details
2500 M-139, Benton Harbor, MI, 49022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We had a great experience from the selection process to installation! Professional service, prompt and helpful. We bought vinyl flooring and carpet. We would highly recommend them.
Business response:
Thank you so much for your kind words, Richard and Judy. We really appreciate you taking the time out to share your experience with us. Thank you for your business and we look forward to working together on future projects! Cheers, Carpet Mart
I was having a hard time finding the Mohawk flooring that my wife and I had found online. I tried several Mohawk suppliers and was told by each one that they 'don't carry that product'. I headed into Carpet Mart and expected the same response, Tom Kolaskey greeted me as I walked in. Tom eventually told me that they didn't sell the product line I was searching for but said he would call his Mohawk Rep. and get back to me. And what do you know, Tom was able to order the laminate flooring for me. A week later I had the floorin... read more
Business response:
Thank you for publicly sharing your personal shopping experience, Dan. Competition in the flooring industry is fierce and it is great to receive direct voice of the customer feedback to continually learn, adapt and get better! It was my pleasure to assist you and I look forward to us working together in the future. Thank you for your business! Cheers, Carpet Mart
I appreciated the one-on-one attention assistance. Tom went the extra mile to make sure I found what I needed. I also did not feel pressured to make a purchase.
Business response:
Thank you so much for the incredible endorsement, Stefanie. I had a lot of fun working with you to identify the right carpet color, texture and pattern for your home. Please do keep in touch and I look forward to doing business together in the future! Warm regards, Carpet Mart
We finished our basement with the waterproof carpet after a major spring flood. Tom and John took the time to explain the benefits of this type of carpet for our basement. We never felt pressured to make a purchased. We never felt rushed to make a decision. Very good service and the install was also timely. We then went on to add new carpet to our main floor living, family and dining areas. Great carpet, great job!
Business response:
Thank you so much for your endorsement, Denise. It was a pleasure for us to work with you and we are pleased to know you are completely satisfied with your purchase, the installation and the overall customer experience! Thank you, Carpet Mart
We have had wonderful experiences with Carpet Mart. John and Rhonda are amazing, easy to work with, and so very polite and accommodating. The installers have also done a wonderful job. I highly recommend this business to anyone seeking good quality carpet along with friendly and efficient service!
Business response:
Thank you for your recommendation, Pam! It is always our pleasure to assist you. Thank you for your business! Cheers, Carpet Mart
Excellent sales staff. No pressure but very helpful and patient and informative. Carpet was much better quality than from big box stores and here you get someone that is an expert to help in your selection.
Business response:
Thank you so much for your kind words, Bob. It is our goal to provide all of our customers with an incredibly fun shopping experience like no other. Our staff takes a lot of pride in both the products we offer and the manner in which we present options to our customers. This allows our staff to simply position the right flooring solution for each customer based on his or her goals so the customer is able to make the right decision every time. Thank you again for your business and please do keep in touch! Cheers, Carpet... read more
We are so happy that we stopped into your store just to check out what was available. The friendliness and help offered helped us make a decision that day. Installation has been completed, and we couldn't be happier with the carpeting and the installers were so personable. We look forward to doing business with you again!
Business response:
Thank you for your business, Esther. We really appreciate you taking the time out to share your experience with us and we look forward to working with you on your next project! Thank you, Carpet Mart
We first stopped in the see their tile selection and found they had a very good selection, competitive prices, and were very helpful. We later came back to check out their carpet. Once again they were very great to work with. We are very pleased with their products and service. We will be back for our next flooring project. Thanks!!
Business response:
Thank you so much for your positive review, Gregg And Jinger. It was our pleasure assisting you with your home improvement project and we look forward to working with you on future projects as well. Have a great day and thank you again for your business! Warm regards, Carpet Mart
We had all our carpets installed by Carpet Mart. We were extremely pleased with their professional service and workmanship. We would highly recommend Carpet Mart. Thank you for a job well done.
Business response:
Thank you so much for your kind words, Ellen. We really appreciate you taking the time out to share your experience with us. Cheers, Carpet Mart
Frequently asked questions about Carpet Mart
How is Carpet Mart rated?
Carpet Mart has a 5 star rating with 118 reviews.
When is Carpet Mart open?
Carpet Mart is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com