Cass Regional Medical Center

Diana Booth 

on Facebook

a year ago

I went to the ER yesterday. The Dr didn’t do anything to help me, except give me pain medication. I had a neurological issue with my legs and spine. He dismissed me! DONT GO TO THE ER!!! 

Lys Villanueva 

on Facebook

2 years ago

I hate going to any doctor let alone an emergency room but last night I felt like I needed to be seen. The treatment I received from the physician in the ER and the nurse was a nightmare. Very hateful, condescending, and no bedside manner whatsoever. I couldn't even get a sentence out without being interrupted and an eye roll. I was not helped or examined/assessed properly. I left there in extreme discomfort and felt so awful. I work in this field and I am very disappointed with how low the bar is for patient care. You are s... read more

Brenda Mosier Lee 

on Facebook

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3 years ago

Needed labs on a Sunday! Lab is Closed on Sunday, dr. Called in order, they did the test, department was closed, ran them for me! Only problem, no one called her back with results, so she called them, by the time all this took place , pharmacy’s were closed. But thankful to know my issues! It all worked out on Monday! 

Kendra Cooper 

on Facebook

4 years ago

Past experience with my father was not good. Therapy programs are good and would recommend 

Jon Baloo 

on Facebook

4 years ago

Billing department was rude and did not care what I had to say. I received a bill on the 19th of February (today). This bill had a bill date of February 9th with a payment due date of March 11. Again we just received this bill today (the 19th). How do you expect for people to just pay a large bill with only two weeks notice and not want to work with them. The actual hospital staff is friendly and nice but billing is a joke and act like they don’t care about the individuals who have used their service. 

Ashley Marie 

on Facebook

4 years ago

Everything. I’ve been sent home before even getting to explain my issues since anxiety is on my file. They’ve left me untreated when I’m having physical problems because they tell me I’m just having anxiety. A surgeon came to my ER room & hesitated once & said “Wait until 2021 & you might feel better”. Last night I was nearly cussed out & yelled at & I wasn’t even discharged properly. They just wanted me to go home so I got dressed & walk myself out without paperwork or documentation on my visit. I highly don’t recommend the... read more

Tabatha Grah 

on Facebook

5 years ago

I have never had issues cass! However yesterday it had seem that everyone hates their job and didn’t want to be there to take care of patients!! I will not be going back. This was in the ER!! 

Katie Cates Moore 

on Facebook

5 years ago

Clinics are great and take care of the patients. Billing department and hospital floor staff are a joke!