Cavender's Western Outfitter

4.3

Boot Camps
Colorado Springs, CO

About this business

Recreation Boot Camps

Location details

5770 S Carefree Cir, Colorado Springs, CO, 80917, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 8:00 p.m.
Wed	9:00 a.m. to 8:00 p.m.
Thu	9:00 a.m. to 8:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 8:00 p.m.
Sun	12:00 p.m. to 6:00 p.m.

4.3696 reviews

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Kirk K.

11 years ago

THE best store in Colorado Springs for cowboy/cowgirl boots. Their selection is massive and the staff is friendly, knowledgable and willing to spend as much time with you as you try on pairs. The clothes do seem marked on the higher end but all name brands are sold in the store, again the selection is above par

Emily M.

11 years ago

Didn't have a lot of boots in 9.5. 4 people behind the register and only one working. Sassy employee smacking gum. Not my favorite place, but decent selection and returns are easy.

Jenny L.

2 weeks ago

Upon immediate entry to the store I was asked to leave my purse (small backpack) at the front of store. Unmonitored. Presumably for theft prevention. (terrible profiling BTW. I'm not the mark) so now someone can steal my whole purse. I conceal carry and will not be separated for anything. That stupid policy lost a lifetime customer in under 2 minutes.

Business response:

Hello, Jenny. Thank you for sharing your feedback. We’d appreciate the opportunity to learn more and assist you directly. Please reach out to us at CustomerReviews@cavenders.com.

Ethan W.

a year ago

Blonde woman checking myself and a friend out on August 2nd at 12:45 was extremely rude and unprofessional. Talked with her friend the entire time rather than providing customer service. I've been coming to this cavenders location since I've been in Colorado Springs but today entirely hurt its outlook in my eyes. If I was a first time customer I would not return. Selection was pitiful, customer service was abysmal, and the prices/deals seemed completely off. Maybe it was an off day but it seemed out of it.

Business response:

Hello, Ethan. Thank you for taking the time to share your feedback. At Cavender’s, we want every customer to feel right at home. We truly value your comments and will make sure our team reviews them carefully. We appreciate you helping us improve.

Chase M.

2 years ago

Worker literally came up and asked if we were doing okay 7 times in a 30 minute period.

Paul F.

3 years ago

Staff was not friendly or helpful, they appeared to be more concerned about socializing between themselves. No hello or goodbye on our entry into or leaving the store. I've shopped at other Cavender's Stores and that staff was fantastic and helpful, not at the Colorado Springs location.

Christopher R.

3 years ago

I came in today between 4pm-4:30pm to get my Stetson shaped and I was told to head to the back to get helped by the worker in the back that shapes Stetsons. I see that she is helping someone already so I stand there waiting behind the gentleman and I was not told that I would be helped nor was I acknowledged. I walked around for a bit to waste time and I taken several minutes later to find that she was done shaping the gentleman's Stetson. I wait for about 20 minutes and they continue having a conversation as if I am not the... read more

Kenneth T.

3 years ago

Awful place. Selection is fine but the employees are like used car salesman on crack. You can't go more than 30 seconds in there without being harassed to buy something. Go to boot barn instead

Heather K.

3 years ago

Just walked in. I thought they were closed because there were no cars in parking lot. They were open. I walked in. Looked around at some clothes. Not one sales rep approached me and they were plenty in the store. Customer service is a dying art. So sad. I didn't bother buying anything. The lack of customer service made up my mind for me.