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4801 Weldon Spring Parkway, St. Charles, MO, 63304, United States
Get directionsBack in 2016(?), I was admitted here because the mental health hospital nearest to me was full. I high-fived someone before I was ever told the rules or anything, and that person was put in isolation. They were keeping someone who had a literal shattered leg from being given any form of painkillers. Someone was freaking out and they sedated them and locked them in iso. Since going here, I have been diagnosed with PTSD, which I had never had before going here. They are shockingly abusive to their patients. When I was admitt... read more
Filthy. Poor quality of care. Don't give proper meds to the right people. They won't listen to the Dr who wanted you to go there. Don't watch over ones who need it the most. Fights all the time and they say can't do anything and send them out to smoke.. paperwork is either missing or marked wrong.. A lot wrong here and needs to be looked at by the medical board. And the health department.. they will be soon
No stars. Been here over 5 hours sitting in a hall way why others get a bed, grandson puking badly, this place has gone way down hill. No one cares, we will go elsewhere. Place is so bad never again.
If I could give just one place negative stars, centerpointe hospital would be it. Due to the "care" I received, or lack thereof I left in a worse mental state than I was in when I admitted myself. Durning my week long stay, I only met with a therapist once. The entire stay they kept trying to put me on Lithium (multiple times a day that I declined because my external psychiatrist refuses to put people on it). The social worker I met with was horrendous and completely invalidating. I felt like a lab rat the whole time with ... read more
This is a Terrible place for rehab care the Food is Terrible and the care of the patients is Worse this hospital needs to be Shut down!!They take the money from insurance companies and Don't provide Any care for patients. My loved one has been in there for 3 weeks and has Not seen a doctor or counselor Yet now they are going to discharge her tomorrow. And they Have Done Nothing! Do Not send your loved Ones There! I would like to know how I can report this Horrible Place anyone who has this information please post it I will D... read more
I spent two weeks in inpatient, leaving in a worse psychiatric state than I entered. While I was in Centerpointe, employees walked out, violence was a daily nuisance, meds were often administered at the wrong time as nurses were switched around units with little or no understanding of the patients in each unit. I am now swimming in claims for visits with doctors that were literally 15 second conversations in a hallway full of employees. Dr. Khann and especially Dr. Durante are both guilty of this. They will see you without ... read more
I admitted myself to CenterPointe on 10-3-23 for alcohol dependence. I was hopeful that this location would be able to help address my addiction. Had I known what kind of facility they were running there I would have never gone. While I was staying in detox my roommate was given my medication even though they charted that I had received it. Unfortunately this was not the only time medication errors occurred. When I was in residential the nursing staff missdosed my medication numerous times. Medication that I was only s... read more
My daughter was admitted there on two different occasions and they never once called with an update. At the end of one of her stays - I was told I had 5 hours to come and get her or I was going to be charged with abandonment. I had no time to get services in place. They started her on meds without parental consent. The staff was incompetent and extremely rude, claiming I didn't care about my child. I wouldn't take anyone to this place, EVER!
I would give this place 0 stars if I could. I've been wanting to write this review for 3 years so that I could make sure that I wasn't rushing to judgement and had thought of all the positives vs. negatives. I also am writing it due to wanting to help others make the right decision. I am one who always reads reviews; however, during one of the most important decisions in my life, I wasn't thinking clearly - I just needed help for the extreme grief and anxiety that I had a little over 3 months after Covid hit hard in 2020. ... read more
CenterPointe Hospital has a 2 star rating with 388 reviews.
CenterPointe Hospital is open now. It is open 24/7.