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CenterPointe Hospital

2.0

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Location details

4801 Weldon Spring Parkway, St. Charles, MO, 63304, United States

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2.0372 reviews
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Martie S.'s profile image
Martie S. 
rating
a year ago

This is a Terrible place for rehab care the Food is Terrible and the care of the patients is Worse this hospital needs to be Shut down!!They take the money from insurance companies and Don't provide Any care for patients. My loved one has been in there for 3 weeks and has Not seen a doctor or counselor Yet now they are going to discharge her tomorrow. And they Have Done Nothing! Do Not send your loved Ones There! I would like to know how I can report this Horrible Place anyone who has this information please post it I will D... read more

Tyler G.'s profile image
Tyler G. 
rating
a year ago

I spent two weeks in inpatient, leaving in a worse psychiatric state than I entered. While I was in Centerpointe, employees walked out, violence was a daily nuisance, meds were often administered at the wrong time as nurses were switched around units with little or no understanding of the patients in each unit. I am now swimming in claims for visits with doctors that were literally 15 second conversations in a hallway full of employees. Dr. Khann and especially Dr. Durante are both guilty of this. They will see you without ... read more

Megan B.'s profile image
Megan B. 
rating
2 years ago

I admitted myself to CenterPointe on 10-3-23 for alcohol dependence. I was hopeful that this location would be able to help address my addiction. Had I known what kind of facility they were running there I would have never gone. While I was staying in detox my roommate was given my medication even though they charted that I had received it. Unfortunately this was not the only time medication errors occurred. When I was in residential the nursing staff missdosed my medication numerous times. Medication that I was only s... read more

Jenny B.'s profile image
Jenny B. 
rating
2 years ago

My daughter was admitted there on two different occasions and they never once called with an update. At the end of one of her stays - I was told I had 5 hours to come and get her or I was going to be charged with abandonment. I had no time to get services in place. They started her on meds without parental consent. The staff was incompetent and extremely rude, claiming I didn't care about my child. I wouldn't take anyone to this place, EVER! 

Evangeline C.'s profile image
Evangeline C. 
rating
3 years ago

I would give this place 0 stars if I could. I've been wanting to write this review for 3 years so that I could make sure that I wasn't rushing to judgement and had thought of all the positives vs. negatives. I also am writing it due to wanting to help others make the right decision. I am one who always reads reviews; however, during one of the most important decisions in my life, I wasn't thinking clearly - I just needed help for the extreme grief and anxiety that I had a little over 3 months after Covid hit hard in 2020. ... read more

Peggy W.'s profile image
Peggy W. 
rating
3 years ago

Centerpointe put a child on a psychiatric medication and then did not follow up with the authorization needed after they released her from care. They have been contacted serval times over 4 days without follow up or follow through. Meanwhile a child is going through withdrawals which can be life threatening with this type of medication. DO NOT SEND YOUR CHILD HER FOR HELP!! 

Carolyn S.'s profile image
Carolyn S. 
rating
3 years ago

I was euphoric when I got home from this place, not saying it was great, just glad to be home from there. 

Lisa B.'s profile image
Lisa B. 
rating
3 years ago

For the love of life, DO NOT go here, do not put your family member here, RUN! The most horrific experience our family had with Centerpoint. From lack of communication with family, over-medicating, and medicating to cause outbursts that seem to only happen on the night before release. I thought we would NEVER get my grandson out of there. His 4-day observation went to two weeks and he slowly got worse EVERY SINGLE DAY. What saved my grandsons' life was an insurance company that noticed medication and charges that... read more

J M.'s profile image
J M. 
rating
3 years ago

Do not take your child to Centerpointe! There's absolutely no communication with the families. You have to call multiple times to get someone to call you back. Sarah, my daughter's nurse practitioner was rude and condescending. She would not answer any of my questions and rushed me off the phone. I called the supervisor multiple times to report her and to have a new psych nurse practitioner assigned. He didn't even have the courtesy to call me back. He instead had this very uncaring social worker call me. They don't care abo... read more

Frequently asked questions about CenterPointe Hospital

How is CenterPointe Hospital rated?

CenterPointe Hospital has a 2 star rating with 372 reviews. 

When is CenterPointe Hospital open?

CenterPointe Hospital is open now. It is open 24/7.