CenterPointe Hospital

Peggy W. 

on Yelp

3 years ago

Centerpointe put a child on a psychiatric medication and then did not follow up with the authorization needed after they released her from care. They have been contacted serval times over 4 days without follow up or follow through. Meanwhile a child is going through withdrawals which can be life threatening with this type of medication. DO NOT SEND YOUR CHILD HER FOR HELP!! 

Carolyn S. 

on Yelp

3 years ago

I was euphoric when I got home from this place, not saying it was great, just glad to be home from there. 

Lisa B. 

on Yelp

3 years ago

For the love of life, DO NOT go here, do not put your family member here, RUN! The most horrific experience our family had with Centerpoint. From lack of communication with family, over-medicating, and medicating to cause outbursts that seem to only happen on the night before release. I thought we would NEVER get my grandson out of there. His 4-day observation went to two weeks and he slowly got worse EVERY SINGLE DAY. What saved my grandsons' life was an insurance company that noticed medication and charges that... read more

J M. 

on Yelp

3 years ago

Do not take your child to Centerpointe! There's absolutely no communication with the families. You have to call multiple times to get someone to call you back. Sarah, my daughter's nurse practitioner was rude and condescending. She would not answer any of my questions and rushed me off the phone. I called the supervisor multiple times to report her and to have a new psych nurse practitioner assigned. He didn't even have the courtesy to call me back. He instead had this very uncaring social worker call me. They don't care abo... read more

Jill L. 

on Yelp

3 years ago

Had a loved one in there last year and it was an absolute nightmare. **If I ever needed help keeping an eye on someone overnight, I would call any in-home senior care (they will care for any age adult) -- only $30 an hour. The total will be comparable to just the deductible paid to this dungeon, only no harm would be done. 

RickeyandMichelle P. 

on Yelp

3 years ago

Went to the Center point ER for chest pains. That was a walk into a 3rd world hell hole. I had to call the nurse several times to get unhooked to use the restroom and was ignored. I almost urinated myself until the doctor canme in. He ran and got someone. Then the forgot to hook my IV and was not allowed to eat or drink. And with no IV after 24 hours became quite hungry and kept requesting for sonething to drink. She would never get back to me as there was no reason because all me test were done. I finally requested to leave... read more

Marcy M. 

on Yelp

4 years ago

I am writing this review in hopes that someone sees and opts NOT to go here. It is truly an awful place, they basically exist to get money from insurance companies. The staff who were nice didn't make up for the staff who were downright cruel. I was there for 3 days and had to fight to get myself out, they want to keep you there for as long as possible. They told me it was for meds, but they didn't even give me anything until my second or third day. Other folks were so overly medicated they didn't even know where they were. ... read more

Matt S. 

on Yelp

4 years ago

Terrible. My father was taken there for a sudden onset of mental illness. He was only allowed 2 sets of clothing or they provided paper gowns. The staff including the case worker would not communicate with family members period. Even after my father specifically gave them permission to speak with certain family members about his treatment. After he contracted covid while staying there he was transferred to a medical hospital but centerpoint list the two sets of clothes we sent for him. I would send my worst enemy to this fac... read more

Ryan M. 

on Yelp

4 years ago

this place has conditions that are worse than a litteral jail. the staff are really awful to the patients and they treat the mentally ill with no respect. the doctors dope you up and you receive absolutely no mental health care. if you wanna send someone that's mentally i'll into a small confined room where all they can do to pass time is stare at the celeing then go for it. going to this place made me alone and even more depressed. the only happy moment i had in that place was when they said i could finally leave.