This profile has been claimed by the business owner or representative.
Cerritos INFINITI
- Car Dealers
- Cerritos, CA
About this business
Visit Cerritos INFINITI to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Cerritos California as part of the Cerritos Auto Square.
Location details
18707 Studebaker Rd., Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
unprofessional, bait and switch methods of sale tactics price and all option promised and not delivered ,Daughter felt harassed , And felt very uncomfortable around the men , We were kept at the dealer with every item that was discussed , was a fight to get as it was in writing ,when doing the last step in fiance , all price change , and it appeared we where being charge 7000 extra , in which manager was a little angry and as well said he would do a different offer and the changing his mind and putting a different # in writi... read more
Sold a car that was already sold? Recently I was working with Cerritos Infiniti over the phone and online considering I’m a 5 hour drive away. I found the car I wanted at this dealership and negotiated the price and came to an agreement. After that they requested to run my credit which I agreed to since I knew this was the car I wanted. I requested the day off from work and had a friend do the same to drive me out there only to find out while we’re on the road that they had sold the car earlier that morning... I was told the... read more
recall llebe mi carro al dealer de cerritos infinity porke la garantia le iba cambiar las bolsas de aire bueno se las cambiaron pero cuando entregan el carro no lo revise al momento pero ese dia en la noche me di cuenta que tenia no tenia un pesado de pintura de enfrente como de unos 5 cm que se lo arancaron esa es una y adentro en el tablero le arancaron otro pedaso de la esquinita del tablero la verdad mi carro no es muy nuevo pero imaginense uno nuevo y es el dealer segun uno confia en ellos yo la verdad les recomiendo re... read more
Dealership service employees Not happy with my second visit to cerritos Infiniti after buying a 2018 infiniti q60 redsport took it back 4 weeks after for them to check my steering and when then fix the problem and gave me my car back and i have notice a chip on my windshield that chip on the windshield was not there when i took it in at service department. Now they wont fix it just because they said they never did it. Even knowing they test drove my car. That chip is very noticeable right when u sit on the driver seat how ca... read more
poor customer service After doing business with Cerritos Infiniti for many years, I found myself having done my last deal with them. Since new sales manager Joe Rodriguez took over customer satisfaction is the last thing in their mind. New sales tactics will not only scare people away but in the long run will only shorten sales. They will trick you into getting what they know is a bad deal once is done they will beg you to give them a good grade in the survey and then service goes down the drain. Joe will not return calls th... read more
Service your car and your girl if they could Idiot looked up my wife's information and decided to txt her! Who does that!!? Infiniti service department does!!! That's wrongful use of personal information and who knows what else they use other peoples information on for.. A curtesy call would have been ok but a txt complimenting on how good
too much time was spent negotiating the sale...in essence, we were at the dealership for approximately 7 hours!! We told the salesperson we did not want to hassle over the price for our trade in, and we did not want to be there for an extended period of time..however, our efforts were met with negative results..we were there for approximately 7 hours...wow!!
False promises by salesperson. Didn't get the service or things I was promised. Said whatever to sell me the car. But it was my my fault for trusting him. Contacted my salesperson and he made me feel like it my fault. Definitely going back to BMW after this experience. Would not recommend to any of my friends or family. Kim Vo (626) 676-6472 kvoishere@gmail.com
The sales transaction was great. Both Mike Stafford and David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We made an appointment to drop off the car for 6 hours to have the alarm and finishing touches added to the car only to find out at 5pm (after I called for status on the car) that the technician who does the alarm system never came in. Why would you schedule my appointment and not have all the parties that needed to be present to... read more
Frequently asked questions about Cerritos INFINITI
How is Cerritos INFINITI rated?
Cerritos INFINITI has a 4.3 star rating with 1,072 reviews.
When is Cerritos INFINITI open?
Cerritos INFINITI is closed now. It will open tomorrow at 7:00 a.m.