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At Certainty, our mission is to treat every home loan as our own, and simplify the process through expertise, transparency, and personal attention. You will never be just a number when you work with us. Certainty has been helping homebuyers for over 20 years, with a focus on making homeownership a reality by putting people first and investing in the right technology. Our core belief is that our Certainty family is our #1 asset. We never want to lose sight of the importance of our team members or of our core values: integri... read more
811 E. Mountain St, #302, Kernersville, NC, 27284, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The husband and I had spoken to a couple different realtors and lenders and were never satisfied. My awesome realtor referred me to his preferred lender, Tyler. The process was flawless. As first time homebuyers, I couldn't have asked for a better experience!
Tyler was professional throughout the process and willing to help us with any questions we had. Every part of the mortgage process was handled appropriately and in a timely manner. My wife and I would highly recommend Tyler to anyone in the future looking for a mortgage.
Tyler was excellent at briefing me on the process. This is how we will proceed, Rev. Mosby: You will need to demonstrate your salary for X-months, your expenditures (bills, credit cards, etc.); last years Income Tax Returns. I will make copies and return everything to you. Then the underwriter will contact you and you will have some papers to complete which will tell you the interest rate, assets, liabilities that we discussed and you already completed in paperwork. Once that is approved, we will establish a date for your re... read more
Tyler was awesome to work with and very helpful with any questions I had during the whole process. He notified me of any changes during the process I highly recommend Tyler to anyone who is looking for a home.
Tyler Hickernell and his team are the reason our dreams of home ownership came true! We've struggled in the past with getting approved due to income/debit ratios or credit score but after a little work and a hero in Tyler, we've been in our house 1 week now! Tyler was always available to answer any questions we could possibly throw at him, day or night, 24/7. His extensive knowledge of the business took all of our worry out of the home buying process. We kept waiting for the "train to derail" but with Tyler and his team, it ... read more
Tyler was very patient and proactive in every aspect of my lending process. He explained the whole process in details whenever needed, always addressing and responding my many questions very quick. From the beginning until the end of my mortgage process, he was always honest and transparent, which gave us confidence in moving forward and certainty that was the right decision.
Whether Tyler knew it or not his first impression on us was when our real estate agent highly suggested us to him and called him at a little after 8pm and he answers the phone. This first impression really set the tone for our mortgage lending experience. Tyler was there every step of the way during the process working with our busy schedules and allowing us to never have to step foot in his home office. Having heard horror stories of loan officers being out of contact and hard to reach I could not believe how vastly differe... read more
Tyler Hickernell was very professional to work with. He was timely and accurate. My closing was right on schedule with the date he gave me when I started the process.
Certainty Home Lending - Tyler Hickernell has a 5 star rating with 26 reviews.
Certainty Home Lending - Tyler Hickernell is closed now. It will open tomorrow at 9:00 a.m.