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Chaix Cole
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I always had clear information for what was requested of me. My questions were answered promptly. Chaix was very easy to talk to. She did a great job. thank you! The all Pwnnymac team were great specially Nathan Reidel.
Everything went great & Chaix & the team communicated clearly & promptly. My main issues were with the closing team not responding to the title company & having 2 incorrect charges assigned to me - the title company helped to get this corrected.
Very clear and precise process, and competitive rates!!!
The same information was requested too many times. I feel that the people involved weren't on the same page.
More clarity on requested documents, there were documents requested multiple times, we would upload the same document thinking we had sufficed the ask, but would have to call in regarding why our document wasn’t being accepted.
Second loan with Penney Mac. Reliable. Our FICO IS 8. They could have acted more impressed. Gave us a hooray, wow or something. 😄
Constant communication, sensitive to timeline needs, accessibility.
The overall experience went well.
Customer service experience from the beginning of the process to the end was consistent no matter who I spoke with.
Frequently asked questions about Chaix Cole
How is Chaix Cole rated?
Chaix Cole has a 4.7 star rating with 189 reviews.
When is Chaix Cole open?
Chaix Cole is closed now. It will open at 9:00 a.m.