Champion Windows and Home Exteriors of Columbia

Travis L. 

on GuildQuality

2 years ago

1. Hard if not impossible to get in contact with the sales representative after sale. Wanted to add a forgotten window and was unable to after countless attempts and voicemails. 2. Product arrival was late and somehow got mixed up with an entirely different order. I took 2 days off of work for the installation and it took me a day and a half to even get the Columbia or main office on the phone to figure out what was going on with the installation. 3. Installers were great though. 

Review in Cameron, SC 

on GuildQuality

2 years ago

Never 

Diane Y. 

on GuildQuality

2 years ago

The window products and installation was very good. We decided to go with Champion, as our Florida room utilized Champion Windows. The warranty provided, and the APPARENT intention of Champion to fulfill the warranty persuaded us to choose Champion. After nearly a year, multiple promises to fulfill the warranty, and absolutely no progress (other than a third or fourth commitments to do so) we are questioning our choice. 

Ronald S. 

on GuildQuality

2 years ago

It was very difficult. I authorized the first credit card payment, then they charged me again (unauthorized) a week later. They held my money for six months. Finally, a crew came. Three crew used a different backer board than originally agreed on. I left only to come back to find them using an even more substandard backer board. The backer board manufacturer stated that all seams must be taped to prevent water intrusion. The crew did not tape a single seam and i was told the company never taped seams despite the manufacture ... read more

Alan M. 

on GuildQuality

2 years ago

Bad costumer service.