Champion Windows and Home Exteriors of Columbia

Review in Columbia, SC 

on GuildQuality

2 years ago

"???" Your company sell, design, build and install. I was expecting quality products and installation. I did not receive quality installation. 

Review in Lexington, SC 

on GuildQuality

2 years ago

Still cannot really decide. The product itself is good, though I still have doubts about whether some of my seals are intact. It took more than a year from start to finish for completion of my job, and although not please with one of the screens, I finally signed off and paid the job in full, because I was tired of the whole thing. 

Review in Columbia, SC 

on GuildQuality

2 years ago

On the 1st day of installation, the only somewhat English speaking installer had to leave at noon, which left us with 2 competent but non-conversant men here to answer our questions☹️. Your business plan is fine for sales and LOUSY for customer service. No supervisor ever showed up at our house to tell us what was going to happen, any safety procedures, to check in at the beginning or end of any of 3 days. Really lousy customer service. 

Denise C. 

on GuildQuality

2 years ago

I was supposed to get my windows installed on a Thursday. I requested off from work to make sure I was home. The day of I wake up early, removed curtains and moved furniture so they could do what they needed to do, and nobody showed up. I called and was told “you aren’t on the install schedule for today” so I rescheduled for the following Thursday. Yet again, the window installers showed up WEDNESDAY morning and wouldn’t come the following day like I had set up. Had to miss some work waiting for them to finish, and they had ... read more