Champion Windows and Home Exteriors of Columbia

Bernard A. 

on GuildQuality

3 years ago

Champion Windows has poor customer service, didn't do the work on time, and hasn't completed the work. They also have poor communication skills. 

John W. 

on GuildQuality

3 years ago

I was always taught if you can’t say something good don’t say anything. 

Dawn T. 

on GuildQuality

3 years ago

The problem we have is not with the windows but with the initial measurements and install. We were not informed by the representative or the installer prior to the installation that a header on our porch was not level. We relied on their expertise and we should have been notified of the issue prior to the install. We could have alleviated the problem but the end result is the windows are not level. We chose this company believing it was top notch but we were mistaken and would not recommend them. 

Gary A. 

on GuildQuality

3 years ago

Worked started on sunroom 1st week of Jan 22. Took about 6 days. Four windows had defects so needed to be replaced. Was told 2 weeks to reorder. Two other windows did not arrive with project materials because the company ordered them wrong. They were finally put in about 2 weeks later. Champion kept claiming that their window vendor was having trouble making defect free windows. Finally showed up end of June with the 4 windows to replace the defective ones. One of the new windows was defective, so they only installed two of ... read more

Linda B. 

on GuildQuality

3 years ago

We love the windows, but. We tried to add to our order, before install. We were told we could not get the discount. That really sucks. You already had the measurements. No reason it couldn't be added. Guess I will go elsewhere for rest of my house.