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417 Hudiburg Cir, Suite A, Oklahoma City, OK, 73108, United States
Get directionsI like the windows products that were installed but the communications ( a simple "touch base" call ) between Champion and myself during the 4 week wait between when the order was placed and when we were contacted to set up an install date was non-existent. It made us wonder if Champion had taken our deposit and disappeared. A touch base call in the interim would have demonstrated to me that Champion was committed to 'excellent" customer service.
Business response:
We apologize for any inconvenience that you have experienced. We appreciate and value your feedback and we are dedicated to improving. We would love to hear more from you, we can be reached at 513-327-7338. Thank you for your time!
NO NO NO! AVOID Champion Windows!! This company has been repeatedly late or no-show, and has been totally unresponsive to our sun room issues from the start. And let's not blame this on Covid-19. We have had communication problems with this company since before that. We are EXTREMELY frustrated, and very upset. Of course, we've already paid up front, so we have no monetary negotiation possible to levy against this shoddy company. We have been waiting for Champion Windows to finish our job for over 6 months. Even at the begin... read more
Business response:
Stan, We are frustrated to hear you had such a negative experience with us. We are dedicated to our customers and we want to make this right. Please reach out to us at (513) 327-7338 your earliest convenience so we can hear your thoughts in detail and do all we can to prevent this from happening in the future. Thank you for your time and we appreciate your feedback.
Champion Windows and Home Exteriors of Oklahoma City has a 4.5 star rating with 1,657 reviews.
Champion Windows and Home Exteriors of Oklahoma City might be open. It requires an appointment.