This profile has been claimed by the business owner or representative.
Charlie Clark Nissan Harlingen
- Car Dealers
- Harlingen, TX
About this business
Location details
3500 W Expy 83, Harlingen, TX, 78552, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
😡😡😡😡😡Today CHARLIE CLARK “Top Seller” Harlingen office tried to Rip me off. Attached you can see the images he sent me on a Nissan Sentra SR I was trying to buy for work. This individual deserves to be exposed because he is committing fraud with people who fall into their lies. According to him this was $23,00O MSRP priced sale vehicle and told me in the messages his loan Manager “Rick” was going to honor the rebates he offered initially to me. SCAMMERS!!!! That what they are!!!!JACOB PADILLA told me the price was $2... read more
Business response:
Amalia Villarreal, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at (956) 423-6975 when you can so we can address this situation directly. Thank you and have a great day. Best Regards, Annette Rodriguez Customer Relations
Correct vehicle issue and tell the truth.
I dont think Ive ever gone in to a dealer ship and asked how much the price of a vehicle is and not have it answered from start to finish at all.. I must have asked 10 times...go as for and attempt to have me sign that I would take their offer the same day if they got my payment to where it was and still not tell the price of the vehicle or my trade in and then withhold my keys from me claiming they were soing the trsde in when my car was sitting infront of the store the entore time just to try and get me to talk to someone ... read more
Business response:
Hi Mari Trevino, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (956) 423-6975.
RecommendedI almost said no to the recommendation question because of my experience today, not with the service department, because Michael was great, but because Frank Sanchez from the Nissan Used Cars seems to have forgotten that taking care of the customer after the sale is just as important. Without going into details, he tried to treat me like a person that he could talk down to. All I wanted was my car to drive right and safely most of all. He got upset with me and said he wouldn't help me unless I apologized for using the word s... read more
Business response:
Thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience in our service department. If there's anything further we can do for you, we are happy to help!
Very disappointing experience. My brother has been trying to buy a car and all he has gotten is the run around and his credit run thru 10 banks and still no response. all they've done is pass the problem to another person who has to start the process all over again. He should have just gone with my guys at Bert Ogden, he would have already been in a car, they've always taken care of me and the rest of our family always with no problems.
Business response:
Lupe Rodriguez, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our teams work diligently is finding the best financing for our customers. All approval are subject to bank approvals. Please reach out to us at (956) 423-6975 when you can so we can address this situation directly. Thank you and have a great day.
RecommendedI would say yes but kinda upset I purchased a 2019 sentra I didnt ring the bell my picture was taken but I never saw it on the Facebook page!Are you able to tell me why ?
Business response:
Ms. Sharon Bray, We are so happy you are part of our Charlie Clark family. And we would love to invite you back to have your picture taken and hit the gong. We apologize if we inadvertently skipped this process during your purchase. At your earliest convenience please stop by and visit with us.
Nothing bunch of lies they say that oil changes are free for life but when you go they excuses service sucks customer service is really bad and Brownsville is the same never again would i buy a car from them
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Charlie Clark Nissan. We would like to have a better understanding about your experience. Please reach out to us at (956) 423-6975 so we are able to locate you account and we will do our best to resolve this with you. Best Regards, Annette Rodriguez
Will never Get a car from here again.... Didn't let us see the contract and the sales rep told us that our old car would be taken care of... Turns out he lied and now its on our payment came out too 500 a month plus 146 for insurance.... So disappointed. I had to let go of my car because of the high payment.
Business response:
Hi Mathew Anthony Flores, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (956) 423-6975.
yesterday my parents went by to try to get a car and they were not treated right. they told them what price they were comfortable with and when they couldnt meet it they wouldnt let my parents leave. they had my parents IDs and personal info and they just wouldnt give it back when they would ask for it so they could leave and them being so desperate to make the sale kept telling them hold on when in reality my dad is sick and not feeling good at this time and wanted to leave. I was so mad when they told me this. then they ca... read more
Business response:
Yvonne, we apologize that you feel your parents were not treated properly and were disrespected. Could you please provide your parents name so that we can look up the details in our system or call Annette Rodriquez, Customer Relations, 956-423-6975