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Charlie Clark Nissan Harlingen
- Car Dealers
- Harlingen, TX
About this business
Location details
3500 W Expy 83, Harlingen, TX, 78552, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedI would say yes but kinda upset I purchased a 2019 sentra I didnt ring the bell my picture was taken but I never saw it on the Facebook page!Are you able to tell me why ?
Business response:
Ms. Sharon Bray, We are so happy you are part of our Charlie Clark family. And we would love to invite you back to have your picture taken and hit the gong. We apologize if we inadvertently skipped this process during your purchase. At your earliest convenience please stop by and visit with us.
Nothing bunch of lies they say that oil changes are free for life but when you go they excuses service sucks customer service is really bad and Brownsville is the same never again would i buy a car from them
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Charlie Clark Nissan. We would like to have a better understanding about your experience. Please reach out to us at (956) 423-6975 so we are able to locate you account and we will do our best to resolve this with you. Best Regards, Annette Rodriguez
Will never Get a car from here again.... Didn't let us see the contract and the sales rep told us that our old car would be taken care of... Turns out he lied and now its on our payment came out too 500 a month plus 146 for insurance.... So disappointed. I had to let go of my car because of the high payment.
Business response:
Hi Mathew Anthony Flores, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (956) 423-6975.
yesterday my parents went by to try to get a car and they were not treated right. they told them what price they were comfortable with and when they couldnt meet it they wouldnt let my parents leave. they had my parents IDs and personal info and they just wouldnt give it back when they would ask for it so they could leave and them being so desperate to make the sale kept telling them hold on when in reality my dad is sick and not feeling good at this time and wanted to leave. I was so mad when they told me this. then they ca... read more
Business response:
Yvonne, we apologize that you feel your parents were not treated properly and were disrespected. Could you please provide your parents name so that we can look up the details in our system or call Annette Rodriquez, Customer Relations, 956-423-6975
Extremely bad customer service the worst , sale person Francisco kept on sending me threatening message because of documents needed, that I had told I couldn't get till few weeks when I told him go get car and give my money back he acted like a coward and didn't answer back!!! worst services ever never ever going back and will never recommend.
Business response:
Mr. Mena, we are disappointed to hear that you had a negative experience at one of our dealerships. Please contact Annette Rodriquez, Customer Relations Manager at 956-423-6975 to discuss your situation in detail.
Been going for years to service the rogue we got from there with no problems. Today, my wife went for an oil change and by the time she got home there was no more oil. They forgot to put the oil cap back on...
Business response:
Mr. Mata, we appreciate the opportunity you gave us to come to your home and pick the vehicle up and bring it back to the dealership to correct the problem. We value you as a customer and hope to continue to earn your business.
Went in for an oil change and came out with dirty oil. Glad I checked it right after they returned the keys to me. I will never do business with CCN again.
Business response:
Gabe, we are sorry to hear you feel you did not receive a proper oil change. In talking to the service representative that worked with you and in watching the video, it was double checked to ensure you had received an oil change with new oil. We would be more than happy to discuss your concerns further. Please contact Annette Rodriquez, Customer Relations Manager at 956-423-6975
Service is aweful !! Took it in to get the fuel pump fixed and they killed the battery and gave me a car leaking gas. I guess if you don’t pay for all the extra stuff they want to do they charge your extended warranty 900 you 50 and give you a broken car. No pos wow! Oh and to add insult to injury they DON’T have a complaint department and the General Manager refuses to talk to you. But when we were buying the car .,. They talked about their great service. Whatever
A few weeks ago I was shopping for a Jeep Wrangler we were told by the sales person (female) on the phone they had several options for us. We told her what price range, what payments we were looking for. She said come on down to our used lot in Harlingen we went from Pharr because she said there was no problem. Sales guy super nice don’t get me wrong he tried to help but the manager didn’t want to sell me the Jeep listed on the website for 25/26 he upped it to 30,000 I told him I wanted under $500 payments he offers me 690. ... read more
Business response:
Maggie , thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please give us a call so that we can discuss your situation. Annette Rodriguez, Customer Relations Manager 956-423-6975.