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Charlie Clark Nissan Harlingen
- Car Dealers
- Harlingen, TX
About this business
Location details
3500 W Expy 83, Harlingen, TX, 78552, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Extremely bad customer service the worst , sale person Francisco kept on sending me threatening message because of documents needed, that I had told I couldn't get till few weeks when I told him go get car and give my money back he acted like a coward and didn't answer back!!! worst services ever never ever going back and will never recommend.
Business response:
Mr. Mena, we are disappointed to hear that you had a negative experience at one of our dealerships. Please contact Annette Rodriquez, Customer Relations Manager at 956-423-6975 to discuss your situation in detail.
Been going for years to service the rogue we got from there with no problems. Today, my wife went for an oil change and by the time she got home there was no more oil. They forgot to put the oil cap back on...
Business response:
Mr. Mata, we appreciate the opportunity you gave us to come to your home and pick the vehicle up and bring it back to the dealership to correct the problem. We value you as a customer and hope to continue to earn your business.
Went in for an oil change and came out with dirty oil. Glad I checked it right after they returned the keys to me. I will never do business with CCN again.
Business response:
Gabe, we are sorry to hear you feel you did not receive a proper oil change. In talking to the service representative that worked with you and in watching the video, it was double checked to ensure you had received an oil change with new oil. We would be more than happy to discuss your concerns further. Please contact Annette Rodriquez, Customer Relations Manager at 956-423-6975
Service is aweful !! Took it in to get the fuel pump fixed and they killed the battery and gave me a car leaking gas. I guess if you don’t pay for all the extra stuff they want to do they charge your extended warranty 900 you 50 and give you a broken car. No pos wow! Oh and to add insult to injury they DON’T have a complaint department and the General Manager refuses to talk to you. But when we were buying the car .,. They talked about their great service. Whatever
A few weeks ago I was shopping for a Jeep Wrangler we were told by the sales person (female) on the phone they had several options for us. We told her what price range, what payments we were looking for. She said come on down to our used lot in Harlingen we went from Pharr because she said there was no problem. Sales guy super nice don’t get me wrong he tried to help but the manager didn’t want to sell me the Jeep listed on the website for 25/26 he upped it to 30,000 I told him I wanted under $500 payments he offers me 690. ... read more
Business response:
Maggie , thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please give us a call so that we can discuss your situation. Annette Rodriguez, Customer Relations Manager 956-423-6975.
Tome la decisión equivocada en adquirir una Pathfinder 2017 sin tomar en cuenta a mi esposo por elegir a Toyota a 4 meses de tener la SUV mostró daños en la pintura no quisieron aceptar que son problemas de fábrica, me asesore con un ajustador para corroborrar que es un defecto de pintura que viene de fábrica, no tránsito largas distancias ni highway para que se esté dañando de esta manera, en cuatro meses sólo tiene 2400 mi. Me preocupa como va a quedar cuando termine de pagarla.
I went spent like 5 hours there just for them to tell me i didnt qualify.. And i did tell them my credit wasnt so great.. They insisted i would take a vehicle and Nada.. So i went after some months to Bert Ogden Toyota and took about 3to5 hours but i got to take a car home and the payments were great!
Very Good to see the company work things to get you moving. Im a new car
