Charter Senior Living of Hazel Crest

anonymous 

on AplaceForMom

2 years ago

The nurses are wonderful. A special nod to [name removed]. The caregivers are very nice. Like most places, I suspect they are understaffed. It can be difficult to get my friend to the phone. The biggest problem for me is a lack of communication. I feel too much is done or decided without my input or approval. Overall I would recommend Charter Senior Living of Hazel Crest, my friend is content there. 

Anonymous 

on AplaceForMom

2 years ago

Charter provides exactly what my loved one needs at this time. The staff are attentive and responsive to the family's questions about our loved one. There are three meals a day and there are choices for the residents to choose from. The community is good at creating events, socialization opportunities, music, and more to assist the residents in coming together to enjoy activities. 

Anonymous 

on AplaceForMom

2 years ago

My review of Charter Senior Living of Hazel Crest null 

Zetta C 

on AplaceForMom

2 years ago

Excellent staff, caring for residents in a great way. Clean facility, wonderful activity for residents- highly recommend. 

anonymous 

on AplaceForMom

2 years ago

As far as enjoyment they have a good amount of social activities and there is a good amount of room to move around. As far as improvements - they could work on improving the overall quality of the meals and the food choices. We were also told that when the weather is nice the residents would be able to walk around in the outdoor areas, but we have found that not to be true. So we wish they could have better access to the outdoor areas, but we still would recommend this community to other families. 

Kevin L 

on AplaceForMom

2 years ago

I was in need of care for my mother. Charter and it's staff has provided a safe and friendly environment for her. I am very happy with the overall care and concern shown for my mother. Every staff member I've interacted with has been both friendly and professional. 

Anonymous 

on AplaceForMom

2 years ago

The staff and aides are very friendly and helpful. They care about and take very good care of my father. 

Roberta L 

on AplaceForMom

2 years ago

My mother has been in several facilities/communities, very friendly staff and environment, well maintained, food healthy and appetizing and most of all the employees seems to treat residents with tender loving care. 

anonymous 

on AplaceForMom

2 years ago

Charter Senior Living was a nice facility and the staff were very caring and attentive towards the residents. The room that we saw was very small, I am not sure we could even fit her bed and her dresser in there. To me it did not feel homey at all, I know gray is the new color but it just didn't feel bright and airy.