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Charter Senior Living of Vinings
- Assisted Living Facilities
- Atlanta, GA
About this business
Location details
2401 Cumberland Pkwy SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As with any place, there are great team members and some mediocre. We have been fortunate to experience decent care. There have been many staff changes throughout the year. The current leadership team has only been in place a short time, so I'm anticipating improved services and more stability with staff. Team members are very friendly. The Assisted Living section is very lively. I would like to see a similar activity level in memory care. With a little more structure and additional staff this will be possible. Food/dining -... read more
That issue for placement was last May. You guys were a lifesaver for me. I filed for a court appointed guardian and conservator which was granted. She ran out of funds for Charter and just recently she moved where Medicare has taken over.
Business response:
Hi, thank you so much for your feedback! We hope you have a great day!
The facility is clean, modern and has the amenities needed to provide quality care for the residents. The staff are very friendly, they care about the residents and the family and are very responsive to feedback. There is a high turn-over of the staff and management. I think the corrective action should be in training and less firing.
Business response:
Karla, thank you for sharing your positive experience!
My experience at Charter is mixed bag. Starters the location is perfect and common areas are cleaned, but the rooms were not getting cleaned once a week as promised, they still are not. The facility had a great group of people talking care of mom and that was important. However they have issues keeping caregivers and med techs so people are often over worked or not there and then my mom's care suffers. The sales people get people to come, but also make caregivers uncomfortable due to difference yet they have influence with t... read more
My in laws live at Charter Vikings. It is a great experience for them and us! We highly recommend anyone to check it out!
Business response:
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My aunt has been bed bound since February. The first facility she went to after leaving the hospital didn't really encourage her to get out of her room, they just left her in her room. With Charter, my aunt was in the dining room within the first week. She enjoys playing bingo and being able to me more social.
Business response:
Hi, thank you for sharing your experience!
They were very helpful getting a placement in desperate situation I highly recommend Charter of Vinings.
Business response:
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
The owners of the facility only do these kinds of facilities. They have remodeled this entire facility. What they have done exceeds over half of the nine facilities I visited. It is so wonderful now one of the people from another facility came here and is now working here. Name it, they have it, and some.
Business response:
Thank you for sharing your positive experience!
Staff has been exceptional!! They are always attentive and willing to assist in any way needed. The facility is always clean and offer some good looking meals! My family is so glad to have our loved one here and she seems happy as well.
Frequently asked questions about Charter Senior Living of Vinings
How is Charter Senior Living of Vinings rated?
Charter Senior Living of Vinings has a 4.3 star rating with 180 reviews.
When is Charter Senior Living of Vinings open?
Charter Senior Living of Vinings is open now. It will close tomorrow at 12:00 a.m.