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Chelsea Five Gastropub
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 2:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 2:30 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. |
Went as a special treat while in AC. My guest and I ordered the filet mignon, one medium rare and one medium both which were way over cooked when they arrived at the table we sent back and about 1/2 later received another steak one was fine but the other was raw. My guest finally changed her order to stuffed shrimp and it was very good. Over all the meal took over an hour and 20 minutes to be delivered. Will never go back. Waitress was very kind
Business response:
Apologies for any inconvenience during your visit. We value your input and will address the issues mentioned. Thank you for sharing your experience.
Our reservation was for 4 at 6:00pm on Saturday evening. We arrived about 10 minutes early but were seated. We placed our dinner orders plus appetizer, calamari, and 4 waters. They were very busy but at 6:40pm we noticed some of the empty tables had guest come in 25 minutes or so after we were seated and orders placed. They were being served their food and they had ordered the same items 2 people in our party had ordered. We finally got waitress attention and wanted to know what had happened to our food and pointed out the p... read more
Business response:
We are sorry to hear about the service delays and food temperature issues. We appreciate your understanding and loyalty to Chelsea Five Gastropub.
On Sunday, my party dined at your establishment for the three-course prime rib dinner. While the appetizers, including the homemade Caesar dressing and lobster bisque (after an initial mix-up with clam chowder, promptly corrected), were excellent, we encountered issues with the main course. The prime rib we ordered was instead a roasted NY strip loin. Although the accompanying asparagus was well-prepared, we were disappointed by the mix-up. Due to a lack of server attention for 10 minutes and our hunger after a 4.5-hour driv... read more
Business response:
We are concerned to hear about the prime rib mix-up and lack of accountability. Please contact us to discuss this further and make it right.
I’m glad they added ground turkey to my salt burger. The fries were lukewarm and droopy. And please fix the wine cooler. The moscato was warm (should be cold in case you didn’t know).
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Waited 25min later than reservation! No real big deal could of actually apologized! I got prime rib special was good but over cooked medium was more medium well ! Had way better at a way cheaper and lower class restaurant! Had high hopes it would be the best! No it was not thought 1of are apps was a little pricey steak spring rolls really good only 3 of them!! Was my 2nd time there would come back but probably try something else next time! O
Business response:
Please excuse any inconvenience. We are concerned to hear about your experience at Chelsea Five Gastropub. Thank you for your feedback.
Took an hour to get our food and my prime rib was well done instead of medium rare.
Business response:
We're disappointed to hear about your experience. Please feel free to reach out to us at (800) 542-7724 to discuss this further.
It took to long for food to come. Food is good but very pricey.
Business response:
We are overjoyed to hear that you enjoyed the food at Chelsea Five Gastropub. Your concerns about the wait time and pricing have been noted. Thank you for sharing your experience.
Disappointed with the lobster bisque you could hardly tell there was lobster in it and it was chunky the catchup should’ve been served on the side for the spring rolls. Instead, they were put on top of it, and I had to wipe the spicy catchup off 
Business response:
Hello Barbara, Thank you for taking the time to provide feedback on your recent visit, Barbara. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at (800) 542-7724. We look forward to assisting you accordingly.
Went for prime rib special. Bartender, Wilson served us before we were seated and was great. Once seated our waitress is where the problem began. JD was our server and seemed to be in a bad mood. Not personable and actually a little rude. Prime rib was very good and cooked as ordered. After desert asked for the check and literally dropped on the table from JD. No thank you for coming have a good night. Just a very cold individual that ruined what would have been a great meal overlooking the water.
Business response:
Thank you for bringing your concerns to our attention. We are concerned that your overall expectations were not met and are sorry you were disappointed in your experience. We will take your feedback into advisement and make the adjustments needed.
Frequently asked questions about Chelsea Five Gastropub
How is Chelsea Five Gastropub rated?
Chelsea Five Gastropub has a 4.6 star rating with 3,697 reviews.
When is Chelsea Five Gastropub open?
Chelsea Five Gastropub is closed now. It will open tomorrow at 4:00 p.m.