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Chelsea Five Gastropub
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 2:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 2:30 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. |
Our Server didn’t pay attention to us until the end. We rcvd our food. Then he didn’t come back until we were finished. It was mediocre. Nothing really to speak of for a vegetarian. Salad had two tiny tomatoes, sliver of onion and a cucumber. Not impressive. I barely had enough to eat. Risotto was ok. Stuffed shrimp just ok. We paid and left. Nothing fabulous here
Business response:
Please accept our apologies for the disappointing experience you had at Chelsea Five Gastropub. Your feedback is valuable to us.
The good: our waiter, Jamie, was fantastic. He provided excellent service. Our waitress from last year recognized us and said hello, so overall, the staff is excellent. The bad: There was a fistfight and it took security an incredibly long time to come. It was pretty frightening to witness as the fight came closer to the tables and everyone was scared to get involved to break it up. Once the fight was finally over, there was nothing from the manager- no “sorry about that”, “is everyone ok”, nothing- no acknowledgement of wha... read more
Business response:
We apologize for falling short in addressing the incident that occurred during your visit. Your feedback is incredibly valuable to us and we will take steps to ensure better management and customer care in the future. Thank you for bringing this to our attention.
I had high expectations for this restaurant, but the food was a letdown. The fried calamari were over cooked and tough. My wife's pasta was also over cooked. Unfortunately, I will not be going back.
Business response:
We value your input and apologize for the disappointing experience you had at Chelsea Five Gastropub. We will address the issues with the overcooked calamari and pasta with our kitchen staff to ensure this does not happen again. Thank you for bringing this to our attention.
Had reservations for 8:30. Got there at 8:40 and they wouldn’t take us. Other couples also had reservations for that time waiting to be seated and were also turned down.
Business response:
We apologize for the inconvenience you experienced during your visit. We strive to provide excellent service to all our customers and will address this issue with our staff to ensure it does not happen again. Thank you for bringing this to our attention.
I wanted to try this place because it had such high ratings. Well, it was a little for me. Our waitress was ok. Started to wonder if our food would come before the Second Coming! The Blue Crab dip and that was tasty. However, the shrimp tacos I had as my entree were bland, unseasoned, and the cabbage on the tacos had a yellow hue which meant that it was probably old. Needless to say, this place did not live up to the hype for me. The only thing I thoroughly enjoyed was the view.
Business response:
We apologize for your disappointing experience at Chelsea Five Gastropub. We appreciate your feedback and will address the issues you mentioned with our team. Thank you for bringing this to our attention.
We were not sat until 30 minutes after our reservation. Waited about 30 minutes for a sever to take our drink order, decided to put food order in then as well because they seemed busy. After waiting another 30 minutes and still had not received our drinks we left. Needless to say we left hungry and thirsty. Will not come back
Business response:
We apologize for the wait and the inconvenience you experienced during your visit to Chelsea Five Gastropub. We strive to provide excellent service and it is disappointing to hear that we fell short on this occasion. We appreciate your feedback and will address these issues with our team to ensure a better experience for our customers in the future. Thank you for bringing this to our attention.
Me and my family had a horrible dinner at the gastropub on the 31 of December 2023, with a reservation we waited 50 min to be seated, the serve forgot the sparkling water we ordered for the table twice, my husband went to the bar to get it because it never came, the serve also forgot my aunt dinner, her food came after we finished, server never apologized for the mistakes she made, the food wasn’t good either just average, nothing special, please don’t waste your money there!
Business response:
We apologize for the negative experience you had at our gastropub. We strive to provide excellent service and it appears we fell short during your visit. We appreciate your feedback and will address the issues you mentioned with our staff to ensure this doesn't happen again.
A wait for more than an hour is unacceptable, eating at 10:30 pm is ridiculous. The manager could have offered us some apps or a glass of water. He was no help what do ever. The server bob was excellent, he was the only one to apologize for the wait. He should be the manager. Will not go there again.
Business response:
We appreciate you taking the time to provide your feedback, Susani. Your comments have been shared with the appropriate team.
We waited an hour and five minutes to be seated and when we ordered we had to rush as the kitchen was about to close Half of the drinks order had to be ordered again and again. When the food came it was far from what we ordered and half of it was left on the table. Terrible experience.
Business response:
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
Frequently asked questions about Chelsea Five Gastropub
How is Chelsea Five Gastropub rated?
Chelsea Five Gastropub has a 4.6 star rating with 3,697 reviews.
When is Chelsea Five Gastropub open?
Chelsea Five Gastropub is closed now. It will open tomorrow at 4:00 p.m.