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Chelsea Five Gastropub
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 2:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 2:30 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. |
The restaurant was closed, how do you take reservations for a restaurant that was closed that day. You sent me notices all day about the reservation. 30 minutes before 15 minutes before. When we went to the restaurant it’s was closed.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
We confirmed our Sunday 5:00pm reservation with you on Sat and everything seemed fine. We get at the Chelsea Sunday and guess what? THE RESTAURANT WAS CLOSED! Our dinner was ruined!
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Had a reservation for dinner Sunday at 7pm and we showed up and they were CLOSED!!!!
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
service was poor not enough help for the amount of customers and ordering took a long time and the order came out wrong at first got soup instead of salad and a long time for desert and coffee and a long time to pay the bill.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Made reservations for 8:30 on Thursday. When we arrived the waitress was annoyed that we came in so late. They never should have taken reservations for that time. The food was just fair. Disappointed
Business response:
Thank you for providing your feedback and letting us know about your experience, Sondrab. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Chelsea Five Gastropub
Absolutely horrible! We had reservations at 7:30 PM. We ordered our drinks and calamari which were served pretty much on time. However we only ordered hamburgers and a chicken sandwich at 9 PM we still have not received our food. We had the manager come over and he said he’s going to work on this he came back out and said that the food should be out shortly. We told him never mind and walked out of the restaurant. Do not recommend this restaurant at all service was terrible . Restaurant is managed extremely poorly! Would not... read more
Business response:
We are sorry to hear about your poor experience, Opentable. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.co m/app/ask_first
Our table was across from the server working area. Lots of traffic and dishes crashing made this seating area very industrial. Food was just a step above your best take out. Our waitress reminded me of a truck driver who had to make quick cash. She was pushy, dismissive and brutish. We have loved the Gastro pub many times before. Never over the top in any category. I hope our next experience makes me a believer again.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
It was awful. Took my family here Saturday @ 5:30. I requested a table at the windows when I made the reservation but they could not accommodate us because those tables are set for twos. I asked about the table already seated at the window and was told “oh, that’s a table of six and you only have five in your party”???? Drinks came fast, appetizer ordered as toddler meal took over 1/2 hour. Waiter wasn’t very attentive, food wasn’t great (one had to be sent back). I was embarrassed and annoyed. My husband and I have eaten he... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
Food was just meh. Meatloaf had no seasoning, barely ate any, spicy shrimp was so spicy it was inedible. The clam chowder & spring rolls were tasty though Pet peeve of mine, waitstaff complaining about how tired & busy they are. When he asked how we liked our food (seeing full plates) he just said "yes, he heard it before" didn't offer any compensation, not even a free dessert. The view as lovely, not going back. Very disappointed.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
Frequently asked questions about Chelsea Five Gastropub
How is Chelsea Five Gastropub rated?
Chelsea Five Gastropub has a 4.6 star rating with 3,697 reviews.
When is Chelsea Five Gastropub open?
Chelsea Five Gastropub is closed now. It will open tomorrow at 4:00 p.m.