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Chelsea Five Gastropub
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 2:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 2:30 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. |
I ordered a salad and asked for well grilled chicken and got cold chicken out of the refrigerator that was pre cooked. Very disappointing !!!
Business response:
We appreciate you taking the time to provide your feedback, Candiceh. Your comments have been shared with the appropriate team.
Could’ve been 5 stars had I actually got to dine there. Made a reservation only to come and find that the restaurant wasn’t even open. There was at least 6 other people waiting around confused as to how we had reservations but the place was closed. Do better
Business response:
Our apologies for your poor experience with us, Opentable Diner. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
I received a voicemail saying the restaurant was actually closed the night of my reservation and there must of been a mix up on OpenTable. I called, reached out via OpenTable and Facebook and never heard a response. All of their hours posted on basically EVERYTHING made it seem they were open. A credit card is required to book and I didn’t want to be charged for a no show!!
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tawnee. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Our server was accommodating but the food was not gøød especially at the price point you are paying. Ordered a steak and it was raw- sent it back and received another, still raw. Order Mozzarella curds, frozen inside. The manager came over to the table and did apologize but at this point lost our appetite. Been here numerous times, unfortunately they have taken items off their menu and the food quality is not consistent as in the past.
Business response:
We are sorry to hear about your poor experience, Danielleb. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
I can’t believe you got rid of the cheesesteak sandwich and tuna tacos. 2 best things you once offered at this restaurant. Anyone we speak to says same thing Sad. Really sad.
Business response:
We appreciate you taking the time to provide your feedback, Stevend. Your comments have been shared with the appropriate team.
we waited 10 minutes for our waitress to come back to our table to pick up our bill that we had to fill out so we could charge to our room.she was just talking to some guy at another table,finely we just left.we had her oneother time and same thing never came back to see if steak was cook to order.
Business response:
We are sorry to hear about your poor experience, Thomasm. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
They over charged me ,paid cash for tip ,very unhappy this new years eve
Business response:
Hello Opentable, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City
Not like it used to be sadly so
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Poor service
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
Frequently asked questions about Chelsea Five Gastropub
How is Chelsea Five Gastropub rated?
Chelsea Five Gastropub has a 4.6 star rating with 3,697 reviews.
When is Chelsea Five Gastropub open?
Chelsea Five Gastropub is closed now. It will open tomorrow at 4:00 p.m.