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7575 East Princess Drive, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is very expensive but we love going during Christmas time for Christmas at the princess the rooms are very nice and the customer service is great! Great holiday event
Business response:
Dear Jessica, Thank you for staying with us and enjoying Christmas at the Princess. We appreciate you taking the time to leave such a great review. We're so happy to hear you were able to make memories with your family, and look forward to welcoming you back again soon.
Business response:
Dear Elisa, Thank you for the perfect 10/10 score. We're so glad to hear you enjoyed your stay with us and can't wait to welcome you back again soon.
The service was impeccable. So accommodating. The restaurants were amazing. Pure paradise.
Business response:
Dear Michael, Thank you for staying with us and for taking the time to leave such a nice review. We're so glad to hear you enjoyed our accommodating staff and restaurants. We look forward to welcoming you back again soon.
Love the Christmas decor, winter wonderland, and the staff are very friendly,
Business response:
Dear stephanie, Thank you for visiting us during Christmas at the Princess, we're so happy you enjoyed your time with us. Christmas is truly a magical time of year at our resort, and we're happy our staff helped to enhance the holiday. We look forward to welcoming you back again soon.
It’s a great resort for families, especially those with kids and pets. It can approve when it comes to attracting more families of diversity.
Business response:
Thank you for the great review, Lawrence. We're thrilled to hear you enjoyed your stay with us. Please know that our team loves providing warm welcomes to all who enter our doors, and we strive to be a place of comfort and joy to those of all backgrounds.
Very nice resort but the Christmas Party is bringing a ton of non hotels guests to the property. Hotel guests get a bit “casted aside” by this. Front area Valet is a complete cluster on Friday and Saturday night. If you are planning on staying plan ahead for purposes of leaving the property.
Business response:
Dear Michael, Thank you for staying with us and for taking the time to leave 5/5 review. We're so glad to hear you enjoyed the Princess, and appreciate your feedback. We hope to welcome you back again soon.
Great resort with below average service The overall property is great but the overall chaos at the resort due to Christmas shows was not advertised on Hotels.com and that whole experience was chaotic. Even guests had to wait in parking lines meant for Christmas event attendees for regular in and out. The overall service was poor due to under staffing. It felt like being on a Disney resort with too many random people and events.
Business response:
Thank you for the 8/10 review of the Princess. We're happy to hear that overall you enjoyed your stay with us. We do apologize for hiccups you experienced during our 12th annual Christmas at the Princess celebration. We hope to provide you a warm welcome next time you stay with us.
Christmas at the Princess has a 4.4 star rating with 1,602 reviews.
Christmas at the Princess is closed now. It will open tomorrow at 9:00 a.m.