CincoAuto2 Carwash and Automotive

4.2

Automotive
Katy, TX

About this business

AutomotiveAuto RepairCar WashOil Change Stations

Location details

5341 FM 1463, Katy, TX, 77494, United States

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Weekday	Schedule	Status
Mon	7:30 a.m. to 6:00 p.m.
Tue	7:30 a.m. to 6:00 p.m.
Wed	7:30 a.m. to 6:00 p.m.
Thu	7:30 a.m. to 6:00 p.m.
Fri	7:30 a.m. to 6:00 p.m.
Sat	7:30 a.m. to 6:00 p.m.
Sun	8:30 a.m. to 5:00 p.m.

4.21,239 reviews

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Mike Sims

8 years ago

Total rip off, tried to sell me something I didn't need as well as a very poor car wash at best. Overpriced and "shotty" service! Even the people in the carwash were idiots! Highly recommend not using them, know I won't! The only reason I gave them a star is zero wasn't available.

Business response:

Mike, We've left you a message regarding this issue. I will give you another call today. Its very important we make this issue right. -Austin Service Manager

Wilma Rivera-White

9 years ago

Not very happy! I got an oil change and car wash. Oil change was fine, but I paid extra for the car wash and when I got in the car it was not fully vacuumed, they left two empty water bottles in the car instead of just putting them in the trash, and I paid extra for the tires and for them to clean the inside of the car and it looked pretty much the same way it was when I brought it in. Not a place that I would just recommend to friends.

Business response:

Wilma, Thank you for your feedback. We are currently in the process of giving you a call to handle this ASAP. We take our customers satisfaction very seriously.

Sonny Szyszkowski

9 years ago

Brought my cadillac suv in cost me $25.00 and the back of the vehicle was never vacuumed, the rims were just as filthy as when I brought it in never noticed it until I got home. Windshield was filthy inside no attempt made to clean it. The entire under vehicle was just as filthy as when I brought it in. Terrible car wash not worth the money I paid for it. I will take my business elsewhere ,just a terrible job done by those detailing the vehicle after it comes out. No more for me.

Ashley Greene

9 years ago

I came here to get my suv washed. I got the Works #3. Well all I can say is I am not very impressed. Definitely not worth the $30! Upon picking up my car I noticed so many water puddles, I had to ask them to rewipe down the car. The side mirrors were still dirty, my floor mats still had soapy residue on them, on my dash there are actually parts missing armoral it looks bad! I had to go buy my own armoral to do it myself. They didn't even vacuum everything properly, there was still dog hair and dirt on my seats and the back. ... read more

Business response:

Wow this is terrible. Ashley can you please PM me your contact info so we can talk and make this right?? Thanks!

Jennifer Setchen-Cantu

9 years ago

I have given it 2 tries and both times my car was filthy. I left my car there from 12-4pm today came to get it and it was filthy after paying for "the works" I complained to the manager but felt like he couldn't be bothered with me. I don't give it a third try and my husband won't be back either

Mel Ingles

9 years ago

So completely disappointed in the service after paying a hefty price for a detail.

Business response:

Mel Ingles, Please send me a PM with your contact information. Let me detail it for free to show you it was a one off occurrence!

Christi Wilson

10 years ago

THEFT alert..... If u have ANYTHING even the least amount of change in your vehicle it WILL be stolen! They WILL NEVER get my business and I plan to tell EVERYONE I know to stay out of this business!

Christi Arnold Wilson

10 years ago

THEFT alert..... If u have ANYTHING even the least amount of change in your vehicle it WILL be stolen! They WILL NEVER get my business and I plan to tell EVERYONE I know to stay out of this business!

Business response:

We do not take THEFT lightly at all. Its one of the reason we have 28 HD cameras. Christi, did you mention this to management at the time of the incident? Please send me a PM so we can discuss as we don't plan on losing customers and or gaining a bad reputation over loose change.