Circus Circus

Business response:

Thank you for your feedback. We're pleased our facilities were clean. We understand your concern about smoke and continuously work to improve air quality. 

Business response:

We are delighted to hear your exceptional experience at Circus Circus. Your satisfaction means everything to us. 

Business response:

We are delighted to hear about your fun stay! Thank you for highlighting our clean rooms, friendly staff, arcade experience, and dining options. We're particularly pleased that you enjoyed our arcade, which we consider one of our standout features. It's wonderful to know that you found everything you needed right here at our establishment. We strive to provide a comprehensive experience for our guests, and your feedback suggests we're succeeding in that goal. Thank you again for your positive review, and we hope to welcome y... read more

Business response:

We are delighted to hear you found your experience exceptional at Circus Circus. Your satisfaction means everything to us. 

Business response:

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir entschuldigen uns aufrichtig für die unangenehme Erfahrung mit unserem Personal und die mangelnde Flexibilität beim Check-in. Wir nehmen Ihre Bedenken hinsichtlich der Barrierefreiheit, insbesondere mit Gepäck, zur Kenntnis. Wir freuen uns, dass Ihnen die Größe unserer Zimmer gefallen hat. Seien Sie versichert, wir werden Ihre Kommentare nutzen, um unsere Servicestandards zu verbessern und die von Ihnen angesprochenen Probleme zu beheben. I... read more

Business response:

Thank you for your feedback. We are happy to hear you enjoyed your overall stay with us. We sincerely apologize for the lighting issues you experienced between the beds in your room. This is not the standard of service we aim to provide. We appreciate you bringing this to our attention, and we will address this concern with our maintenance team to ensure it is promptly resolved. Your comfort is important to us, and we strive to make every aspect of our guests' stays enjoyable. We hope to have the opportunity to welcome you b... read more

Business response:

We are delighted to hear about our helpful staff. Thank you for your candid feedback about our interior - we continuously work on improvements while maintaining our classic charm. 

Business response:

Thank you for your feedback. We apologize for the broken escalators and resulting inconvenience. We will address this issue promptly. 

Business response:

We are delighted to hear you enjoyed our spacious room and great view. Thank you for noting our efficient check-in and check-out process, as well as our comfortable accommodations. We appreciate your feedback about the parking garage access, and we're glad it didn't detract from your overall positive experience. We strive to provide a convenient and enjoyable stay for all our guests, and we're pleased that we met your expectations.