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CityZEN Estate Agents

4.4

About this business

Location details

SQB 77 Marsh Wall, Canary Wharf, London, LND, E14 9SH, United Kingdom

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WeekdayScheduleStatus
Mon9:30 a.m. to 7:00 p.m.
Tue9:30 a.m. to 7:00 p.m.
Wed9:30 a.m. to 7:00 p.m.
Thu9:30 a.m. to 7:00 p.m.
Fri9:30 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.4399 reviews
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Mr Abdulella E.'s profile image
Mr Abdulella E.Ā 
2 years ago

Danny part of Property Management has been prompt and effective throughout my time dealing with Cityzen. Leaves renters confident any questions or concerns are answered and addressed. Great job šŸ‘.Ā 

Business response:

Hi, Mr Abdulella. Thanks for taking the time to share your positive experience. We truly appreciate it!Ā 

Simon T.'s profile image
Simon T.Ā 
2 years ago

Citizen are a a five star company. With there Pragmatic approach to situations makes them a great company to do business with. Thank you to all the teamĀ 

Business response:

Hi, Linda. We are thrilled to learn that you had a positive experience with us!Ā 

Zhenming Y.'s profile image
Zhenming Y.Ā 
2 years ago

Good experience with CityZen. Very responsive and helpful. Smooth check-in process. Thanks to Josh and Ali. Would recommend.Ā 

Business response:

Hi, Zhenming. Thank you so much for leaving us a stellar review!Ā 

Clara C.'s profile image
Clara C.Ā 
2 years ago

Prompt response on enquiries. Punctual and accurate deliveries of rental Statements.Ā 

Business response:

Hi, Clara. We are thrilled to learn that you had a positive experience with us!Ā 

Ms Hellis H.'s profile image
Ms Hellis H.Ā 
2 years ago

I'm so glad i moved to this company to manage my rental property. The staff are caring, extremely competent and knowledgeable.Maintenance issues are dealt with well and promptly - and at an affordable price. They found excellent tenants that fit my criteria and they keep me up to date with all legislative requirements. It's a pleasure to deal with Cityzen.Ā 

Business response:

Hi, Hellis. Thank you so much for leaving us a stellar review!Ā 

Tom O.'s profile image
Tom O.Ā 
2 years ago

Nice guys who get the business done.Ā 

Business response:

Hi, Tom. We appreciate the kind words and are glad we could provide you with a positive experience!Ā 

Mark K.'s profile image
Mark K.Ā 
2 years ago

Wonderful personal service. I was made to feel like I was their own client and their only priority. A pleasure to deal with.Ā 

Business response:

Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!Ā 

Simon H.'s profile image
Simon H.Ā 
2 years ago

Citizen are very efficient and professional in all they doĀ 

Business response:

Hi, Simon. We are thrilled to learn that you had a positive experience with us!Ā 

Mr Oluwadamilare A.'s profile image
Mr Oluwadamilare A.Ā 
a year ago

Only rated 1 because there’s no way to rate 0, I would never advise anyone to make the mistake of renting a property with cityzen, firstly move in could not be any worse because little to no cleaning was done. Had to put up with damaged properties when moving in, complained about it but nothing was done and at the end of the tenancy they tried to put that on me. Worse, they did any and everything to keep my deposit for themselves and make sure it was never returned and even when I called, calls were very unprofessional sayi...Ā read more

Business response:

I was sitting in the office while Peter was trying to help you and you were rude and unwilling to accept his offer of help, you left earlier than the contracted tenancy date and owe rent! You broke a piece of furniture and did not tell us till the day you vacated. Despite being given the property after a professional clean you vacated the apartment leaving it dirty and requiring a clean so yes we are charging you for a clean! We have deducted the cost of the piece of furniture, the clean and the rent owed and were happy to...Ā read more

Frequently asked questions about CityZEN Estate Agents

How is CityZEN Estate Agents rated?

CityZEN Estate Agents has a 4.4 star rating with 399 reviews.Ā 

When is CityZEN Estate Agents open?

CityZEN Estate Agents is open now. It will close at 5:00 p.m.Ā