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Clayton Oaks Living
- Assisted Living Facilities
- Richmond, Texas
About this business
Your curated lifestyle awaits. Life gets richer and better as you age, and we believe that feeling should never end. For the bold and daring life chasers who are ready for a new type of freedom, there is something greater that awaits - aspirational living at Clayton Oaks Living. From concierge service and signature wellness to well-appointed amenities, it's the soul-nourishing lifestyle members experience that is beyond comparison.
Location details
21175 Southwest Fwy, Richmond, Texas, 77469, United States
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I like that most would be room size is larger than other places. They tend to be understaffed (sometimes severely) as far as caregivers are concerned, & many of them aren't as good as they should be. The food also leaves a lot to be desired, & there's has been a high rate of turnover for chef.
Love the Community. They are all wonderful to my dad.
We had to make some hard decisions very quickly but now into our third month at Clayton Oaks, we would make the same choice again. We are involved with my husband's care, questions are welcomed and responded to promptly, and the environment is warm and welcoming. The staff is pleasant and professional. There have been difficult times as medication routine and his overall care plan were worked out, but problems are addressed and followed up. Caregivers are compassionate and respectful. Their menu is varied and food is very go... read more
The one thing that I can tell you is that my initials experience was incredible. [name removed] (the executive Director) handled the task of getting [name removed] (my wife) set up to be moved to the facility. My wife was coming out of the hospital due to a broken hip (but her dementia was late stage) and as it was, I was in the hospital also at the time she was to be transferred to Clayton Oaks. [name removed] went over above. She made at least two trips to visit with me prior to my discharge. Additionally she offered to go... read more
Mom is in memory care so may be different but I find that the care staff does not properly take care of her personal hygiene. It has been largely up to me to make sure she is showered. Provide a log of when she was showered, ate, activities etc. the family does not know how they are being treated and loved one can't tell them. Facility is kept up and the food is good.
Business response:
Hello. I am sincerely sorry that this has been your experience. I would never want a family to have to track when services are provided. The Memory Care Director and I are highly involved and welcome the opportunity to fully understand and address your concerns. Please reach out to me directly at 281-341-6200. I look forward to speaking with you.
All areas are 5. My mother chose not to participate in activities, but a variety was offered. I am grateful to Clayton for helping make my mother's final six months as safe, comfortable, and pleasant as possible. I would highly recommend Clayton Oaks to potential residents and their family members. My mother received compassionate care there during the last six months of her life. She loved the aides, physical therapists, and her dining room friends.
Based on the experience we have had so far with Clayton Oaks Living, we can say that the food definitely needs major improvement. They seem to be short staffed, but most of he caregivers at the community are nice.
Business response:
Hi there! Thank you for the review. We are constantly trying to approve and appreciate the feedback.
The memory care unit was great. However my father was there only a month before he passed.
Business response:
Hi there- thank you for your review. We are honored that you trusted us with your father's care and are sorry for your loss!
The staff are all very friendly and take great care of your loved ones. I would definitely recommend Clayton Oaks Living to others.
Business response:
Teresa, thank you so much for your review! We're so glad you have had a good experience with our staff and community.
Frequently asked questions about Clayton Oaks Living
How is Clayton Oaks Living rated?
Clayton Oaks Living has a 4.7 star rating with 96 reviews.
When is Clayton Oaks Living open?
Clayton Oaks Living is open now. It is open 24/7.