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Your curated lifestyle awaits. Life gets richer and better as you age, and we believe that feeling should never end. For the bold and daring life chasers who are ready for a new type of freedom, there is something greater that awaits - aspirational living at Clayton Oaks Living. From concierge service and signature wellness to well-appointed amenities, it's the soul-nourishing lifestyle members experience that is beyond comparison.
21175 Southwest Fwy, Richmond, Texas, 77469, United States
Get directionsThe one thing that I can tell you is that my initials experience was incredible. [name removed] (the executive Director) handled the task of getting [name removed] (my wife) set up to be moved to the facility. My wife was coming out of the hospital due to a broken hip (but her dementia was late stage) and as it was, I was in the hospital also at the time she was to be transferred to Clayton Oaks. [name removed] went over above. She made at least two trips to visit with me prior to my discharge. Additionally she offered to go... read more
Mom is in memory care so may be different but I find that the care staff does not properly take care of her personal hygiene. It has been largely up to me to make sure she is showered. Provide a log of when she was showered, ate, activities etc. the family does not know how they are being treated and loved one can't tell them. Facility is kept up and the food is good.
Business response:
Hello. I am sincerely sorry that this has been your experience. I would never want a family to have to track when services are provided. The Memory Care Director and I are highly involved and welcome the opportunity to fully understand and address your concerns. Please reach out to me directly at 281-341-6200. I look forward to speaking with you.
All areas are 5. My mother chose not to participate in activities, but a variety was offered. I am grateful to Clayton for helping make my mother's final six months as safe, comfortable, and pleasant as possible. I would highly recommend Clayton Oaks to potential residents and their family members. My mother received compassionate care there during the last six months of her life. She loved the aides, physical therapists, and her dining room friends.
Based on the experience we have had so far with Clayton Oaks Living, we can say that the food definitely needs major improvement. They seem to be short staffed, but most of he caregivers at the community are nice.
Business response:
Hi there! Thank you for the review. We are constantly trying to approve and appreciate the feedback.
The memory care unit was great. However my father was there only a month before he passed.
Business response:
Hi there- thank you for your review. We are honored that you trusted us with your father's care and are sorry for your loss!
The staff are all very friendly and take great care of your loved ones. I would definitely recommend Clayton Oaks Living to others.
Business response:
Teresa, thank you so much for your review! We're so glad you have had a good experience with our staff and community.
I am a Chaplain with a major hospice company and I go into a lot of facilities around the Greater Houston Area and Clayton Oaks by far has always been my favorite facility. Not only is the facility in top notch condition, but they have staff that truly care for their clients and patients. I have never been more impressed with the way they treat their guests and it becomes very evident from one’s first step into the lobby. I truly enjoy my time visiting my patients at Clayton Oaks! Great people is what makes it a great place!
Business response:
Jason, thank you so much for your review. We are so glad you have had a good experience with our staff and community!
Our family had an in person tour and it was a fantastic experience. It was an older facility compared to others we had looked at but we really liked all the staff we met with and the director actually made time to sit down and speak with us. We would highly recommend this community to other families. Everything was super clean, well kept and there was a great sense of community there.
Walking into this community it is very grand, it is so welcoming. Sometimes our concern is with the staffing and the turnover rate and being short handed but they are so attentive and helped our loved one transition from assisted living to memory care which we appreciated.
Clayton Oaks Living has a 4.7 star rating with 112 reviews.
Clayton Oaks Living is open now. It is open 24/7.