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Clayton Oaks Living
- Assisted Living Facilities
- Richmond, Texas
About this business
Location details
21175 Southwest Fwy, Richmond, Texas, 77469, United States
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I am a Chaplain with a major hospice company and I go into a lot of facilities around the Greater Houston Area and Clayton Oaks by far has always been my favorite facility. Not only is the facility in top notch condition, but they have staff that truly care for their clients and patients. I have never been more impressed with the way they treat their guests and it becomes very evident from one’s first step into the lobby. I truly enjoy my time visiting my patients at Clayton Oaks! Great people is what makes it a great place!
Business response:
Jason, thank you so much for your review. We are so glad you have had a good experience with our staff and community!
Our family had an in person tour and it was a fantastic experience. It was an older facility compared to others we had looked at but we really liked all the staff we met with and the director actually made time to sit down and speak with us. We would highly recommend this community to other families. Everything was super clean, well kept and there was a great sense of community there.
Walking into this community it is very grand, it is so welcoming. Sometimes our concern is with the staffing and the turnover rate and being short handed but they are so attentive and helped our loved one transition from assisted living to memory care which we appreciated.
Clayton Oaks Living is a very good facility, and the care services are great. From what we have seen the meals and dining services look good we have not seen otherwise. We also think the value for cost is fair.
They have been good, but it's hard to judge fairly because of the pandemic. The staff was very helpful in handling all of the pre-paperwork and getting my loved one moved in. This was during the pandemic, so they had to do more than normal. I think they have had a decent amount of activities with the pandemic going on. They're having some inside activities, like bingo, arts and crafts, there's an exercise class, and movie night in their theater. But they've not been going anywhere, which was a big reason we decided on senior... read more
While COVID was not present, she had a good experience here, but once that hit it all went downhill. My mom got COVID while she was here, they assured me that she did not get it inside the facility, but she had not been out even for doctors visits, so she had to have gotten it there. After mom went to the hospital the second time, we were getting ready to take her to rehab and I discovered she had no glasses, no hearing aids, or her dentures. So they sent her to the hospital without that stuff and they said they didn't know ... read more
Nice facility. Too close to the freeway for us. Didn't see that many residents when we visited. Rooms can be changed according to your needs which is a plus.
Visited but did not tour. Looked very nice, but under new ownership and no longer accept less than a 30-day stay. Doesn't fit our needs.
This is a fairly new facility. I believe it's been open a year or possibly less. Very nice and out of our price range. It is Private Pay.
Frequently asked questions about Clayton Oaks Living
How is Clayton Oaks Living rated?
Clayton Oaks Living has a 4 star rating with 154 reviews.
When is Clayton Oaks Living open?
Clayton Oaks Living is open now. It is open 24/7.