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21175 Southwest Fwy, Richmond, Texas, 77469, United States
Get directionsToured - very nice - wide hallways - owner involved - lots of nice visiting space.
I'm very happy with them. I don't have any issues with maintenance or billing. I am really pleased with how they treat the residents and the memory care. He is very pleased with him, he has never asked to go home, and he smiles at them. They call me and tell me anything I need to know that is going on with home. They are very proactive about his care. I would definitely recommend them to others. They follow through with any requests I have asked them to do.
I am very happy with Clayton Oaks Living. I have no complaints. It is all five stars here. The facility is clean. The staff is very friendly. It has been an all around good experience.
I felt like the director was out of touch, even after meeting with him twice, and only cares about the money. The director is very arrogant, uncaring and rude. They allowed our loved one to fall 4 times, requiring them to be hospitalized.
Nice building and nice furniture, but staff are rude and snobs. Very unfriendly employees. They will act nice when family is present, but beware of how they interact with their residents when they think no one's watching.
My loved one started off in the assisted living, and then moved to memory care after about 5 years. All the ratings are combined for both the assisted and memory care unit. If your loved one is going in under assisted living, and able to function for themselves. You won't have an issue with a community. The community states they have memory care assistance, and it is for the basic memory care for assistance. If your loved one needs assistance on daily living activities, I won't rate this community very high. They are not ... read more
Don't be fooled by the nice look of this place or the salesperson trying to get you to sign up. You will regret putting your loved one here, and it will be heartbreaking. We thought this would be a safe place for our mother, it is not! They are short staffed and there is high turnover, so residents in Assisted Living have to wait a very long time for a caregiver to come help. The call system is useless and rarely works properly. There are constant medication errors at Clayton Oaks. They allow unqualified people to distribute... read more
had my mother at Clayton Oaks for the past 6 months. It was a HUGE disappointment from the very first week. The call button system was not reliable so my mother had no way to get help on many occasions. My mother had to wait over an hour for help on a regular basis. The management staff did nothing to satisfy my many concerns about the facility. I called the management company to complain several times and was told to work with the staff at the facility. I have been taking care of my parents and in laws for the past 6 years ... read more
I had my mother at Clayton Oaks for the past 6 months. It was a HUGE disappointment from the very first week. The call button system was not reliable so my mother had no way to get help on many occasions. My mother had to wait over an hour for help on a regular basis. The management staff did nothing to satisfy my many concerns about the facility. I called the management company to complain several times and was told to work with the staff at the facility. I have been taking care of my parents and in laws for the past 6 year... read more
Clayton Oaks Living has a 4 star rating with 154 reviews.
Clayton Oaks Living is open now. It is open 24/7.