This profile has been claimed by the business owner or representative.
Coastline
- Apartments
- Virginia Beach, VA
About this business
Location details
631 Lake Edward Dr, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give 0 stars. I am honestly surprised this complex hasn't been shut down by the county yet. Ive never had as many issues anywhere as I've had here and I only moved in 2 months ago. This is by far the WORST management. Numerous times I've put in work requests and followed up both on the phone and in person. The amount of run around I always get is unbelievable. Not only is there a continuous leak in the apartment, but there's mold growing because of it, cockroaches coming from all angles, the washer and dryer h... read more
Business response:
We're truly sorry you feel this way, Katelyn. Please contact our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com as soon as possible so that we can discuss the experiences you've had. We assure you that our team is dedicated to providing only the best for our residents, s o it'd be a pleasure working through your concerns. Thank you!
DO NOT MOVE IN HERE!!!! My time living at this apartment complex was nothing but trouble. From the neighbors constantly being loud and waking me up at all hours of the night, to the cops being at there apt on numerous occasions . The front office no matter how many times you notify security will do nothing in regards to the noise. There are cockroaches, the utilities are a rip off. When i signed my lease they made a mistake with the amount for the monthly rent and said i had to redo my lease. They are slow to get item... read more
Business response:
Thomas, we're so sorry to hear about the experiences you've had. Please know that we are now under new management! Our current team would appreciate a chance to address these concerns with you, so please reach out to our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com. We look forward to hearing from you!
So I'll say this if your in a rush and you need a place to stay you can move here. They are great at getting you in. I was in a jam and I was looking for a place to stay. When I first moved in they repainted over roaches on the walls instead of taking them off. The washer was nasty and wasn't cleaned. There was a lot more stuff wrong. The more I stayed the more issues I ran into. It took maintenance months to come fix my stuff. I had a sewer thing happen in my second bathroom where it was coming thru the bath tub and it gott... read more
Business response:
Nish, we’re saddened to learn that your experience has not been a more accurate reflection of the positive living situation that we strive to offer. We understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. We would greatly appreciate an opportunity to work with you to get your stay with us back on track. Please let us know in person what we can do to address any pending concerns and give you the five-star experience that you deserve.
Frequently asked questions about Coastline
How is Coastline rated?
Coastline has a 2.6 star rating with 481 reviews.
When is Coastline open?
Coastline is closed now. It will open on Monday at 9:00 a.m.