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8900 Business Park Drive, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience with NRL while refinancing my home. Amanda and the rest of the lenders were helpful, they went above and beyond to get the information they needed and the process was completed in a timely manner. I recommend NRL for a reliable mortgage lender.
Business response:
Thank you so much for the kind words. We're glad you were happy with our service and we look forward to working with you again in the future. We appreciate your business!
Cody Reid and the team have let us get the financing done in a very short time and helped us close the house. They are very friendly, extremely responsive and very flexible.
Business response:
We're happy to know you had a good experience with us as your lender. We enjoyed working with you and would welcome the opportunity again anytime!
I suggest people to avoid them as much as possible. I utilize them for Home loan finance, and they simply lie at every stage. They show great speed. My GFE and closing cost had huge difference (Almost $15000). Also they cannot offer the competitive rate. So please ensure that you compare the rate with big banks. Please do not blindly trust the value they share. I found it is a cheap practice they follow. Work with seller to have some realistic closing date so that you do not have to rush.Please avoid them if possible.
Business response:
I am so sorry to hear you were not happy. I am certain that we do not lie, I can only hope there were just a lot details that were not understood, and a possible language barrier does not help either.For the average consumer reading this, a very important note to understand about purchasing a home in October, in Texas. This is the month property tax bills are posted. If you close the first week of October the bill might not be out yet, so you might not have to pay property taxes until December. But if you close in mid-Octobe... read more
We couldn't have asked for more when it came to Cody's team. Amanda was delightful and super helpful! She followed up with us every Tuesday as well as answering my many questions within minutes throughout the day. Cody was very knowledgeable and was always available to answer questions we had along the way. This was our first purchase of a home and we would most certainly use this team again!!
Business response:
Thank you so much for the kind words! You guys were a pleasure to work with, and we wish you well in your new home!
I wouldn't recommend them. We started this process without a house in mind. We were very clear about our budgeting and sought guidance for what house equaled what payment. We got very far into the process before we were given a mortgage payment much more than our budgeted amount. Not until we threated to call off the process did Cody make some adjustments. We now pay almost $200 more than our budget and did not appreciate being lied to. They were very friendly, always available but dishonest. I had to continuously feed them ... read more
Business response:
I am so sorry to hear this, I honestly had no idea you felt this way, otherwise I would have recommended canceling this home to find a home better suited for your budget. I sincerely apologize and will remember this as a learning lesson to ensure all of our future buyers feel well prepared for their home purchase and monthly payment.
Cody and his team were amazing! From the very get-go they were on top of everything, and responded quickly and professionally to any and all of my emails and phone calls [and there were many]. I was constantly kept aware of what was going on, and where I was in the process of the loan paperwork. Everyone on Cody's staff, Cody included, made the process super easy, and stress free. They even recommended using a particular insurance company for my home insurance which brought my premium down quite a bit. As a first time home-b... read more
Business response:
Thank you so much for the kind words! We appreciate your business and are here if you or anyone you know needs to purchase or refinance in the future!
I've been in the New Home Sales business for several years now and have worked with many Lenders but none as efficient and courteous as the team at NRL. They were excellent at follow-up and ensuring all went well at closing.....especially since this time I was the buyer. It was great to experience what my buyers were going to experience. Now I can inform them, firsthand, what to expect from NRL.....the BEST CUSTOMER SERVICE!!!
Cody and his team were extremely helpful and informative through every step of closing on our home. They were happy to assist with any of our questions and kept us in the loop on all situations. They continued to watch out for our best interest in getting us a home loan.
Being self employed and getting a mortgage done can feel damn near impossible, unless you are working with Cody Reid and NRL. Cody comes to deal with your problems like a guy coming to a knife fight with a flame thrower. I.e. He is resourceful and engineers smart and ethical options that overcome the hurdles in your path. He and his team go above and beyond when dealing with problems.
Business response:
We're so happy you had a good experience with our team. Thanks for the kind words, much appreciated! Let us know if we can be of help to anyone else you know!
Cody Reid at OriginPoint (NMLS #218862) has a 4.9 star rating with 218 reviews.
Cody Reid at OriginPoint (NMLS #218862) is closed now. It will open on Monday at 9:00 a.m.