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Columbus OB/GYN Hilliard/Upper Arlington
- Obstetricians & Gynecologists
- Hilliard, OH
About this business
Location details
3750 Ridge Mill Drive, Hilliard, OH, 43026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very well organized practice. The technician made me feel comfortable during the mammogram and Dr. Jones readily helped me with a concern I had.
Business response:
Hi, Wanda. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with our team. We appreciate you! Have a great day! 😃😃
Everyone is very friendly and works to make you comfortable.
Business response:
Hi, Leigh. Thanks for taking the time to share your positive experience. We really appreciate your kind words and feedback. Have a great day! 😁
Mammogram went smoothly. Asked the nurse practitioner about women 75 and older if. Pevic exam is necessary at that age! She stated Medicare only pays for it twice a year! No clear answer to my question! Then she said if you Don t want it then walked out! She should have asked me yes or no! Strange
Business response:
Hi, Carol. Thank you for taking the time to leave us a review. At your earliest convenience, we hope you will call our nurse manager directly at 614-434-2425 to further discuss your comments in a private setting.
lady who has never done my shot b4 put my shot in my shoulder.... ive been in pain and bruised for days... immediately i knew something was wrong because when she inserted the needle she pushed through 2 layers.
Dr Sacolick was very rude. He grabbed my breasts to do an exam without telling me. He didn’t listen to any of my concerns. Will never be back .
Business response:
Thank you for taking the time to leave a review. We take all reviews seriously and are committed to ensuring every patient feels safe, respected, and heard. Due to patient HIPAA privacy laws, we cannot discuss the details publicly. We would like to encourage you to contact our nurse manager directly at 614-434-2425 so we can better understand your experience and address your concerns appropriately.
We had to wait an hour before we got called back. The doctor was really nice. Once we got called back, it went pretty fast. I just did not like waiting there for an hour after her appointment time.
Business response:
Hi, Grace. Thank you for your feedback! We understand that waiting can be frustrating and sincerely apologize for the delay. While we do our best to stay on schedule, unexpected emergencies sometimes arise, and we appreciate your patience and understanding. We value your time and will continue working to improve wait times. Hope to see you again soon!
Pls know that I have worked in business my entire career of 40+ yrs so I bring these things to your attention so that you can improve. Your phone service is inadequate. The first time I tried to call & make an appointment as a new patient, I was on hold for 26 mins and #3 in the queue. The second time I tried to call to make an appointment, I was in hold for 21 minutes. Neither time was my call answered. I did finally go to your website to make an appointment and someone did call me back within the hour. I tried to cal... read more
Business response:
Hi, Regina. Thank you for your feedback. We apologize for the phone delays and understand the frustration. Patient satisfaction is a top priority, and improvements are being made to enhance responsiveness. Your input on the visit is appreciated and will be used to improve the patient experience. Please reach out directly to our nurse manager at 614-434-2425 if you'd like to discuss this further.
Great why do I have to do this!!
Business response:
Hi, Doris. Thank you for leaving us feedback. We LOVE to hear from our patients. Have a great rest of your week.
My appointment was at 9:00, didn't get called back until 9:30. Saw multiple patients experiencing the same issue and walking out before getting the help they needed. was not satisfied with the care I received as well, felt very dismissed here.
Business response:
Hi, Catherine. Thank you for taking the time to leave us a review. We sincerely apologize for your experience and any frustration caused by the wait time and your visit. While we do our best to stay on schedule, emergencies that require immediate attention can cause unexpected delays. We strive to provide every patient with the attentive care they deserve, and we’d appreciate the opportunity to discuss your experience further. Please don’t hesitate to contact our nurse manager directly at 614-434-2425.
Frequently asked questions about Columbus OB/GYN Hilliard/Upper Arlington
How is Columbus OB/GYN Hilliard/Upper Arlington rated?
Columbus OB/GYN Hilliard/Upper Arlington has a 4.8 star rating with 1,325 reviews.
When is Columbus OB/GYN Hilliard/Upper Arlington open?
Columbus OB/GYN Hilliard/Upper Arlington is closed now. It will open on Monday at 8:30 a.m.