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Comfort Flow Heating
- Heating & Air Conditioning/HVAC
- Springfield, OR
About this business
Location details
1951 Don St, Springfield, OR, 97477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey adhere to schedule, are always friendly and know what they are doing. We have had Comfort Flow for many years and never had any problems with their service.
Business response:
Thank you for the great review, Irene! We're fortunate to have such a great team!
RecommendedService technicians are always knowledgeable, efficient, and courteous. We have been using them for years and would recommend them if you need service. We have a contract for service and they notify us and set up an appointment when it is time, which is great.
Business response:
Hi Patt! Thank you so much for taking the time to leave us a great review! We look forward to the opportunity of taking care of your system and answering whatever questions you may have for years to come ☺️
RecommendedThe technicians are knowledgeable and efficient. All the work they have ever done for us has been thorough and completely satisfactory. Just had our ducting cleaned at the end of last month, and it took even less time than we were quoted. We have a maintenance contract on our hvac system, and I love that it is so easy to set the appointments and that the staff always call far in advance.
Business response:
Hi Linda - thank you for taking the time to leave us such a great review! We're so happy to hear about your great experiences thus far, and we're looking forward to providing the same level of customer service to you again in the future!
RecommendedComfort Flow always takes the best care of me. The latest was my AC. After the heat dome in June, I decided it was time to call Comfort Flow. The office scheduled me, staff came out. All done in the most professional and courteous way. Then the equipment arrived way earlier than expected and Jared, Fawn and Andrew installed the three units and heat pump. What a pleasure all three are! I am thrilled with my new addition to my old house and will continue to recommend Comfort Flow to anyone. Thank you!
Business response:
Thank you for such a great review, Billie! We are so happy to hear our team provided such great service and we will definitely be passing along your kind words to them. Enjoy your new unit!
RecommendedWe had a heat pump/AC unit installed today. Jared, Fawn and Axel were fantastic! Not only were they prompt, professional and friendly, they went above and beyond the service call. As they were installing our unit, Fawn fixed a couple minor things she found; bubble cover for outdoor outlet replaced, and our dryer vent that needed to be repaired. Jared and Axel were super as well! Prior to departing, Jared gave a full tutorial on how to use our new unit which was very helpful, and super easy! Our house is already cooling do... read more
Business response:
Thanks for the great feedback, Jenn! We're always happy to hear that our customers think our team is as awesome as we do, and we'll be sure to pass your kind words along to Jared, Fawn and Axel. Enjoy your new unit!
RecommendedOur A.c unit went down on the hottest weekend in June. they were open on Saturday to check my a.c.. and quickly found the problem. The part was mailed quickly and its now repaired. They are polite and fast at repairs.
Business response:
Thanks for your review, Heather! We're so sorry to hear your unit quit on you on such the hot weekend (isn't that always how things work out?!), but we're thrilled that your unit was taken care of so quickly - the past few months have definitely made having AC a necessity!
RecommendedQuick response and Jake did a great job!
Business response:
Thanks for the great review, Candi! We are so happy to have Jake on our team!
RecommendedFrom estimate to install, and now into my second periodic service call, these folks are amazing. Everyone has been cheerful and so dilligent in their work. Highly recommend you give them an oppurtunity to provide the same level of service to you.
Business response:
Thanks for the awesome review, Dave! We are all pretty passionate about both customer service and the industry we work in, so it's great to hear that it shows. See you again soon!
RecommendedI KIND of recommend Comfort Flow. The actual people who do the work are great; respectful, clean, and do good work. But the office people leave something to be desired. I am not going to play some childish games with adult people about scheduling work and being penalized for not answering the phone fast enough for them (bathroom anyone??). When a customer makes an appointment, simply show up at the scheduled time, in a capitalistic society, the business is bound to the dollar, my dollar does not have to go to your company, i... read more
Business response:
Thank you for your review, Chad. We're happy to hear you've had such great experiences with our technicians and truly apologize for the lackluster interaction with our office staff. We hope you'll give us another chance in the future to show you how much we value your time and appreciate your business.
Frequently asked questions about Comfort Flow Heating
How is Comfort Flow Heating rated?
Comfort Flow Heating has a 4.8 star rating with 1,069 reviews.
When is Comfort Flow Heating open?
Comfort Flow Heating is open now. It will close at 5:00 p.m.