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Community Choice Credit Union

4.7

About this business

Community Choice Credit Union provides personal checking, savings, mortgages, loans, and business banking services to our neighbors across Michigan. They keep banking simple with 5 star convenience and 0 judgement. 

Location details

31155 Northwestern Hwy, Farmington Hills, MI, 48334, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7859 reviews
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Amanda Bowman's profile image
Amanda Bowman 
10 years ago

12/26 Updating because I've called customer service many times per each month nothing is done. I'm stuck in a 4 year agreement with them an it's not worth it. Do not do your business with this company, the supervisors don't acknowledge problems, they lack the time and commitment to handle problems they make, and the "cheaper loan rate" isn't worth all the hidden fees you will find along the way. 

Dave Reed's profile image
Dave Reed 
10 years ago

1 star 

Larissa Zarem's profile image
Larissa Zarem 
10 years ago

Seriously the worst customer service I have ever experienced. Members are not a priority. I can't even begin to explain my disappointment with the changes that have been made over the past couple years. The call center is a joke, full of employees who have no control over anything and require 24 hours to get a manager approval for everything! I have been a member for over 10 years and I will be... 

Ilona Klemm's profile image
Ilona Klemm 
10 years ago

My banking needs are minimal: online and ATM. Don't like to go into the branch which typically I only do due to a problem at the ATM; they always ask for my ID on a straight deposit. But recently they've put in 'upgrades' that is making banking more complicated. Strange personalized banking center in Livonia, ATM won't take checks the machine can't read (no alternative to put in the amount),... 

Gennifer Goss-Cooper's profile image
Gennifer Goss-Cooper 
10 years ago

Do NOT like the Livonia setup. Very disorganized. I will travel to another branch when I need to do face to face banking. 

Ellen Jerry's profile image
Ellen Jerry 
10 years ago

I'm so very disappointed with this credit union. Ever since the most recent merger they have really gone down hill. No follow through anymore either. 

Noir Taylor's profile image
Noir Taylor 
11 years ago

1 star 

Anita Usher's profile image
Anita Usher 
11 years ago

I'm disappointed I was unable to use the e-deposit app on my smartphone and on my tablet. I called for assistance to try and troubleshoot why I receive several reason why the app would not deposit my check, and I was informed I needed to bring the check and all my devices to the CU. I am unable to physically come in at this time, and using the app would have been perfect way to carry out this... 

Frequently asked questions about Community Choice Credit Union

How is Community Choice Credit Union rated?

Community Choice Credit Union has a 4.7 star rating with 859 reviews. 

When is Community Choice Credit Union open?

Community Choice Credit Union is closed now. It will open tomorrow at 9:00 a.m.