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Complete Care
- Healthcare
- Colorado Springs, CO
About this business
Complete Care is a 24-hour emergency room conveniently located in Colorado Springs, CO. Our medical facility is equipped to manage all varieties of emergent services for all ages. Whatever your emergency need – Complete Care is here to help 24/7. We proudly serve Colorado Springs and its surrounding communities with a state-of-the-art medical center staffed by the very best team of medical providers. We want to put your mind at ease when it comes to choosing emergency care treatment. Complete Care makes it easy and affordabl... read more
Location details
8115 Voyager Pkwy, Colorado Springs, CO, 80920, United States
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You have a Wonderful staff at this Urgent Care. I've been here several times and each experience is so worthwhile. I can't say enough about Dr. Gus, who always listens thoughtfully, answers tons of my questions, and makes sure to address all of my concerns. Nurse Cody was awesome as well, for many of the same reasons. Then Jenny, who handles financials, addressed my concerns and questions about pricing. There was another girl who worked with Jenny and I'm kicking myself for blanking on her name. She also was great in t... read more
Business response:
Hello Mr. Snyder, We are delighted to hear about your positive experiences with our team at Complete Care. Your detailed feedback about our staff's cohesive approach and attentive care is appreciated. It's wonderful to know that Dr. Gus, Nurse Cody, Jenny, and our other team members have consistently provided you with thoughtful, thorough, and caring service. We strive to address all our patients' concerns and questions, so it's gratifying to hear that we've succeeded in your case. Thank you for choosing Complete Care for y... read more
Response time was exceptionally fast, friendly and professional. Assessment was also executed exceptionally and cost was very reasonable.
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that our response time, assessment, and cost met your expectations. Your feedback about our exceptional execution and reasonable cost is greatly appreciated. We aim to maintain these high standards in all aspects of our care.
Your staff was caring and thorough and listened patiently. Questions were answered. The charges for the visit were explained as I shifted from Urgent Care to ER care. From out of town, but would definitely go back if needed when in town again.
Business response:
We are pleased to hear about your positive experience at Complete Care. Thank you for letting us know that our staff was caring, thorough, and patient in listening to your concerns. We appreciate you mentioning that your questions were answered and that the charges were clearly explained as you transitioned from Urgent Care to ER care. Thank you for your feedback and for considering us for any future healthcare needs when you're in the area.
All Staff were very attentive to my needs/ concerns and the thoroughness and timeliness of the services provided were superb. I would/will continue trust and to put my emergency health care needs in the hands of the Staff of Complete Care.
Business response:
Your positive feedback is greatly appreciated. We're glad to hear that our staff provided superb and timely services to meet your needs and concerns. It's wonderful to know that you found our team to be attentive and thorough in addressing your emergency health care needs. We strive to maintain high standards of care for all our patients, and your trust in Complete Care means a lot to us. Thank you for taking the time to share your experience.
Very professional with diagnosis, rendering treatment and advising
Business response:
We genuinely admire your positive feedback. Thank you for sharing your experience with Complete Care. We're pleased to hear that you found our staff professional in their approach to diagnosis, treatment, and advice. Our team strives to provide the highest quality of care to all our patients, and it's rewarding to know that our efforts are appreciated. Your kind words motivate us to maintain our high standards of service.
Jenny Dawson Amanda Stephanie DrSleigh and my guy, DrGus made a very scary evening into the best experience considering the circumstances. They were so patient, compassionate, accommodating and went out of their way to help me as best they could. I have never been more grateful.
Business response:
We are honored to have been able to assist you during a difficult time. Our team strives to provide compassionate and patient-centered care, especially in scary situations. We're grateful that their efforts made your experience as positive as possible under the circumstances. Thank you immensely for your kind words and for taking the time to share your feedback.
Very kind and helpful staff
Business response:
Thank you for your kind words, Patricia. We deeply cherish your feedback. It's wonderful to hear that you found our staff to be very kind and helpful. We strive to provide compassionate care to all our patients, and your positive experience means a lot to us. We appreciate you taking the time to share your thoughts about your visit.
We were seen quickly. All the testing was done right there on site with test results done right there. Over all comprehensive and speedy.
Business response:
Hello Ms. Wood, Thank you so much for sharing your experience with Complete Care. We're glad to hear that you were seen quickly and had comprehensive testing done on site. We are open 24/7 and always available to help. Please get well soon.
Went in with kidney pain. Everyone was very nice and quickly diagnosed the issue. The facility is very nice and everyone is very helpful.
Business response:
Thank you for your wonderful feedback. We appreciate your kind words about our facility and staff. It's our goal to provide quick, efficient care in a comfortable environment, and we're pleased to hear that was your experience with us.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 1,667 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.