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8115 Voyager Pkwy, Colorado Springs, CO, 80920, United States
Get directionsTested, diagnosed, called in a prescription and gave me a first dose.
Business response:
We are grateful for your feedback and for sharing your experience with our comprehensive care. We strive to provide efficient and thorough medical attention to all our patients. It's wonderful to hear that we were able to address your needs promptly. Thank you for choosing our urgent care facility for your healthcare needs.
Very attentive, kind and respectful team of people that work there. Only time I’ve felt comfortable with doctors and nurses sticking me with needles!
Business response:
Thank you for your thoughtful review. We deeply cherish your trust in our attentive, kind team during medical procedures. It's heartening to hear that you felt comfortable with our doctors and nurses, especially during needle-related treatments. We strive to create a respectful and reassuring environment for all our patients, and we're glad this was reflected in your experience with us.
Kind, friendly, fast, and straightforward care.
Business response:
We are absolutely thrilled to hear you found our care kind, friendly, fast, and straightforward. Thank you for trusting us.
Overall, my experience was very good. The only comment I have was the front desk. Person was a little bit cold. I started my administrative career at the front desk and I know that is a very important position in making people feel welcome. The person at the front desk, the attitude that she does not want to be there. Just my opinion. My doctor was Gustavo and he is always a pleasure to deal with when my family visits the urgent care.
Business response:
Hello Ms. Peragine, Your feedback is incredibly valuable, and we sincerely thank you for taking the time to share your experience. We apologize for the front desk experience not meeting your expectations. We strive to ensure all our staff provide a welcoming environment, and we will address this internally to improve our service. We're pleased to hear that you had a positive experience with Dr. Gustavo and appreciate your praise for our care team. Thank you for choosing our urgent care for your family's healthcare needs.Ple... read more
Everyone at the health center seemed very caring and concerned.
Business response:
We are grateful to hear our team showed such caring and concern for your experience. It's important to us that every patient feels valued and well-cared for during their visit. Thank you for taking the time to share your positive feedback about our health center staff. We appreciate your kind words and will pass them along to our team.
Highly responsive and attentive to my needs. Received the first dose of meds so I could make a very important appointment an hour away. My prescription were ordered at the pharmacy and I was able to pick them up after I finished my business appointment. I have just moved to the area a month ago and do not have a local primary care provider yet. Thanks so much for your great care.
Business response:
Thank you for taking the time to share your experience with us. We're delighted you found our care responsive and helpful for your important appointment. We understand the importance of timely care and are glad we could assist you with your first dose of medication and ensure your prescriptions were ready for pickup after your business appointment. We hope this positive experience has made you feel more comfortable as you settle into your new community. Thank you again for choosing our facility.
Very knowledgeable, efficient and thorough
Business response:
Thank you for taking the time to share your feedback. We appreciate your recognition of our thorough approach and efficient service. It's important to us that our patients receive knowledgeable care, and we're glad to hear that your experience reflected these values. Your positive comments motivate us to maintain our high standards of care.
Great experience. Received exam, X-rays & diagnosis all under one hour. Everyone was professional & nice.
Business response:
Your review is greatly appreciated! We're delighted to hear that our efficient and professional care made your visit a positive experience. Our team strives to provide prompt and comprehensive care, and we're glad this was reflected in your visit. Thank you for choosing Complete Care for your healthcare needs.
From checkin to first eval to final stitches. Everyone did a great job and did not have to wait
Business response:
We are delighted to hear about your positive experience. Thank you for recognizing our team's efforts. We strive to provide efficient and quality care without long wait times, and we're glad to know that was reflected in your visit. Your feedback is valuable to us, and we appreciate you taking the time to share it.
Complete Care has a 4.6 star rating with 1,918 reviews.
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