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Cool Air USA

4.9

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Location details

3901 NW 16th St, Fort Lauderdale, FL, 33311, United States

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4.99,571 reviews
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Daniela S.'s profile image
Daniela S. 
3 years ago

Professional job done Professional job done Courteous technician 

Carlo M.'s profile image
Carlo M. 
3 years ago

Muy atento y solucionar el problema de la casa El empleado fue muy servicial y atento para solucionar con el problema que tenía. Con el aire . 

Gary M.'s profile image
Gary M. 
3 years ago

The tech was knowledgeable and arrive on time. Although the service tech exhibited good customer contact skills, he did not take into consideration time management for the customer. There was excessive unnecessary dialogue costing the customer valuable time needed to attend to personal matters. However, I still recommend them to anyone who asks. 

Jeff D.'s profile image
Jeff D. 
3 years ago

From Old to new in <30 hours!!! Just bought a house. Inspection revealed an old AC unit. Cool Air called to service, but unit was unserviceable. From decision to replace, to permitting, to electronic notary, to full replacement installation in under 30 hours! The whole Cool Air team were consummate professionals, excellent communications and fantastic customer service. Keep their number handy, you’ll never use another AC company in South Florida. 

judy M.'s profile image
judy M. 
3 years ago

great service always wonderful service 

EDUARDO P.'s profile image
EDUARDO P. 
3 years ago

Why can’t everyone do business this way. Straight forward process to diagnose issue with AC. Beat competitor pricing by 30% no negotiation or head aches. The installer was extremely professional wore a mask the entire time he was at my home. I wish I Remembered the installers name because he was fantastic!! Respectful , transparent and polite. Would recommend to anyone! 

Pam P.'s profile image
Pam P. 
3 years ago

Great service Promptly identified the problem and scheduled a replacement of our compressor. 

Carol M.'s profile image
Carol M. 
3 years ago

Quite satisfied with the job. A technician called Zeke was sent out to resolve my issue with the thermostat. He did an excellent job in explaining in detail to me the operation of the thermostat and went beyond that to actually present me with options to choose a new thermostat as he determined that I needed one. He was patient in answering my questions and I consider him a major asset to your company. 

Rafael C.'s profile image
Rafael C. 
3 years ago

Prompt and effective Our request for service was immediately responded to. Jhonny, the technician, diagnosed the problem with ease. The following day came with the needed part and corrected the problem without delay. We are very satisfied and thankful. 

Frequently asked questions about Cool Air USA

How is Cool Air USA rated?

Cool Air USA has a 4.9 star rating with 9,571 reviews. 

When is Cool Air USA open?

Cool Air USA is open now. It is open 24/7.