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Corewell Health Urgent Care - Rochester Hills
- Urgent Care
- Rochester Hills, MI
About this business
Location details
3200 Walton Boulevard, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
What's the point of having an appointment to only have to wait an additional 56 min. to be called back to the room? Then have additional wait time to see the doctor. This is the second time this has happened. I will NOT be back to this facility.
PA had poor communication skills and was angered quickly.
Rude receptionists and NP. We called ahead of time to ask if we could come in about ten minutes before closing, we were told as long as we made it before close we were good to go. As we were checking in for a seriously 60 second covid test, the NP told us to “make it quick because they want to close, they’ve been open for 13 hours.” I understand she may have had a long day, but snapping at customers about her schedule is not how to handle it. I don’t set her hours.
I made an appointment for 8 AM. I received an e-mail confirmation asking me to come 15 minutes early which I did. I was the first patient to arrive because the office wasn't open until 8. The receptionist was a trainee and her trainer was late so she didn't know what to do. I waited until about 20 after 8 for the trainer to arrive and then began filling out paperwork. I waited until the paperwork was in the system before I could be seen. My care was satisfactory. The team did their best to explain things to me and treated me... read more
Facility was clean. Appt was 45 min late. Seemed like it was just a walk in situation, not an appointment. Nurse and receptionist were nice. Doctor was super rude. She upset my son, left me in tears. It was actually kind of traumatizing dealing with her. Needless to say, that was our first time there and probably last time.
Great, short wait, friendly staff!
Business response:
Thank you for the review, Timothy! We appreciate the positive feedback and thank you for sharing your experience with us and the community.
Great experience!
No comment
To charge people in our community $250 for a 14 minute phone call is absurd. I won’t return.
Frequently asked questions about Corewell Health Urgent Care - Rochester Hills
How is Corewell Health Urgent Care - Rochester Hills rated?
Corewell Health Urgent Care - Rochester Hills has a 4.5 star rating with 2,838 reviews.
When is Corewell Health Urgent Care - Rochester Hills open?
Corewell Health Urgent Care - Rochester Hills is closed now. It will open at 8:00 a.m.