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Cottages at Green Valley
- Assisted Living Facilities
- Henderson, NV
About this business
In the heart of Henderson, Nevada, you will find Cottages at Green Valley. We offer both Assisted Living and specialized Memory Care services, as well as temporary Respite Care for those in need of a short-term senior care solution that’s both supportive and enjoyable.
Location details
2620 Robindale Rd, Henderson, NV, 89074, United States
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My mom was a resident in the memory care cottage for about 3 weeks. Unfortunately she passed away. The service that the caregivers and staff provided was great. Anything we asked of them they were able to provide. My only complaint if anything would be the assistance with feeding my mom needed. If we were not there to feed her, the food was just sitting on the tray. She was unable to feed herself and most of the time didn’t even realize that food or drink was there. Other than that. We were pleased.
Business response:
Hi Cheryl, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
Very good. A few minor problems, but generally very satisfied. I am living here with my wife who has memory issues. I get a lot of support from in-house staff. It makes my life a lot easier. They do many things I can no longer do.
Business response:
Robert, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Green Valley!
Dealing with management and moving in was perfect. Very friendly and accommodating. The facility is always clean. The staff is above and beyond friendly and helpful. The Quality of care is excellent. The food needs change for improved health, it may seem tasty. I like that they give small portions and don't over feed, but the diet is high carb low protein/ inexpensive. The residents need salad, clean protein and fresh vegetables. Canned veggies, sandwiches hotdogs and sugar drinks are not healthy. They need fresh crisp salad... read more
The team at Pacifica Green Valley put on a beautiful pre-Thanksgiving lunch for families and their loved ones. The food was amazing and yummy! Great ambiance. Super fun! And then happy hour was the icing on the cake!
Business response:
Hi Charlene B, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Green Valley.
The meals and activities prevented the overall score from being a 5. For activities they need to have more than just bingo and daily stretches. With the care they could have prompt response to request for assistance - that can be prolonged. Value for cost could be a 4.5 - for the accommodations and services provided, for that there is great value.
Business response:
Hi, Anonymous, we at Pacifica Senior Living Green Valley will carefully take you concerns and suggestions into consideration to provide an amazing experience for your loved one. We appreciate your feedback and are thankful that you took the time to leave us this review!
I toured this community and didn't really care for it. It's an older facility and smelled very strongly of air freshener. We didn't care for the set up, small dining area, or shared bathrooms. It's a more restrictive area than we were looking for.
Business response:
Thank you very much for your consideration of our award-winning senior living community. We are sorry to hear that you didn't care for our cozy intimate style of community. Our Henderson Memory Care community is designed to be both soothing and easy to navigate, so your loved one can feel empowered to explore independently. You will enjoy the peace of mind that comes with knowing they’re being well looked after in a loving, homey environment where their needs come first. We appreciate you touring our community and hope you f... read more
The food is very good, and my oved one is happy with the food choices. There is not too many actvities for dementia patients. The offer very good care for the value of cost. My loved one gets, good attention from the nurse. They have a very small group of patients/residents, in which they are very attentive. I feel safe , and it's a secur setting. It's really a great place for dementia patients. Overall, it is very nice, a great place, and my loved one is well fed.
Business response:
Hi Laura, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day!
This community was my second choice for my loved one. I wanted a community that was smaller and not to overwhelming for my loved one. the tour was very good and they gave me all of the information that I needed. It was just not the environment in the end that I was looking for for my loved one.
Business response:
Thank you for taking the time to leave a review for Pacifica Green Valley. Please let us know if there is anything else we can do for you; we are more than happy to help!
We chose Pacifica Senior Living Green Valley because I like the cottage arrangement, there are 12 residents per cottage and 2 caregivers that are on duty at all times. They do also allow smoking here which was something that was important for my mom. I really like her room and the people that I have met as well. They do offer assisted living, transitional memory care, and memory care. She really enjoys it here and I think it has been a good fit for her in the transitional memory care. There is a lady that volunteers and does... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about Cottages at Green Valley
How is Cottages at Green Valley rated?
Cottages at Green Valley has a 4.7 star rating with 172 reviews.
When is Cottages at Green Valley open?
Cottages at Green Valley is open now. It is open 24/7.