Cottages at Riverside

4.8

Assisted Living Facilities
Riverside, CA

About this business

Wellness Assisted Living Facilities Retirement Homes

Location details

6280 Clay St, Riverside, CA, 92509, United States

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4.8491 reviews

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Anonymous

8 years ago

We toured this community for the care for my mom. This community is nice and clean and the residents seem to be pleased with the environment.The list of activities would be helpful for those who want to participate. They have a nice menu that is healthy. We would recommend this community to other families for the care of a loved one

Business response:

Thank you for your detailed positive review, we are very happy to hear that you feel this way. We strive to provide excellent care and service to our residents and their families, and always go above and beyond. If you have any further questions, please give us a call. We're always happy to help!

Terri J

8 years ago

All of the staff are so caring and kind! They make my dad feel very special and loved. I could not be happier will all that Pacifica offers.

Business response:

Thank you for your detailed positive review Terri. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living: Riverside Legacies Memory Care. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

Anonymous

8 years ago

My dad is getting a good experience in this community. The care is well for his needs. The staff have been pretty good when communicating to me and friendly to my dad. The meals are good to my dad. He likes the activities they provide.

Business response:

Thank you for taking the time to let the world know about your positive experience. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Anonymous

8 years ago

I am very pleased with the quality of care that my loved one has been receiving at this community. They have a hospice nurse that is taking good care him and makes sure to come in everyday and clean him and make sure he is comfortable as can be. The administration is easy to work with and understanding. Overall I have no complaints and would recommend it to anyone.

Business response:

Thank you for your positive 5 star review. Your opinion is very important to us and we are very happy that you are pleased. We are proud of our community and the exceptional level of care we provide. We will share your kind words with our hospice nurse. Please feel free to contact with any and all questions, thank you again.

Anonymous

8 years ago

I had a positive experience during my tour. The staff was friendly and the community was nice.

Business response:

Your recommendation means so much to us and we're so happy to have earned it. We strive to provide excellent care and service to our residents and their families. We appreciate you taking the time to leave us a review after your tour! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you again soon.

Anonymous

8 years ago

There are great people here and it was a great place. They ensured my father was comfortable during his last days. Everything was a 5.

Business response:

Our condolences on the passing of your father. We know how difficult this was. Thank you for allowing us the opportunity to serve you and your family. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your review. Please don't hesitate to reach out if there's anything additional we can do for you.

Anonymous

8 years ago

My loved one's stay at Pacifica is going just fine! The grounds are kept clean and the staff is very polite and caters to my loved one's needs. The staff is also sure to provide my loved one with special meals when he needs them. I would like, however, for there to be more activities for my loved one to participate in because he grows a bit restless at times, but they do offer activities such as fishing, music sessions, activities with balloons and drives around town.

Business response:

Thank you for your positive 4 star detailed review. Your opinion is very important to us. We appreciate your feedback and wondered if you knew we have a Facebook page with pictures of our residents and their interesting activities? We have found that it is a popular way for our families to see what their loved ones have been up to during the day. That said, we will use your suggestions to improve and will share your comments with the community and Executive Director. We are always more than happy to assist you if anything el... read more

Anonymous

9 years ago

We love the "Cottages"at this facility and the attention to detail and care from the cottage personnel.When we call to check up on our loved one,the care giver are all very forthcoming patient and understanding.

Business response:

Thank you very much for taking the time to leave us this positive 5 star review, your opinion is very important to us. We are very proud to win the SeniorAdvisor best of Senior Living communities in the nation 2 years in a row! Please feel free to contact with any and all questions, [removed].

Debra mariano

9 years ago

I selected Pacifica Senior Living for this particular client;he need a secured living environment because he became violent in stage 4 Alzheimer's and I found Pacific in Riverside where the director was perfect fit. I've never been so happy and pleased for [Removed] and his wife.I just can't say enough good things about it.The staff is wonderful and excellent.they have little cottages ,and the food is excellent.The grounds are immaculate. They've got an exercise;they got him on a diet.I just think its wonderful.My client has... read more

Business response:

Thanks for the detailed review Debra. We appreciate you taking the time to leave us a review! We are incredible proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions, [removed].