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Couch Potato Carpet
- Home Services
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
IMPORTANT! I wish I had better things to say because for the most part, everything was done well. I am happy with my flooring but I am not pleased with the outcome of the botched trim work the contractors and some of the work Couch Potato tried to repair. I recommend asking for references of the contractors they send out. I also recommend you get everything discussed with anyone from this company in writing. I did not have confidence in the employees ability to clearly remember what we talked about since he was often distr... read more
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(BEWARE) We were informed by our property manager that the same color carpet and vinyl would be installed. First, Couch Potato installed the wrong color carpet on the 2 sets of stairs and replaced the second floor vinyl with a different color. In the process of installing the vinyl, they covered our unit in layers of dust, left tools outside our roof, put holes in walls, damaged the cabinet bottoms, and broke a patio blind! Second, Couch Potato had to install the remaining carpet and vinyl throughout to match the unit. In ... read more
Business response:
Hi Barbara! Thank you for the feedback. We sincerely apologize that you are not happy with your job. We take pride in our work and always strive to meet our customers expectations. In our contract, we state that there is always a chance for unforeseen issues during a job. Unfortunately, when we ripped up the old vinyl and luan, we found a rotten subfloor with a lot of mold. The installer contacted our office and we contacted our customer (your landlord) to decide how to proceed. Rather than leave you without a floor, we went... read more
I went in to look at commercial vinyl options for my new office. There were two employees and one customers, none of which were wearing masks nor distancing. Aside from the fact that they clearly don’t care about the wellbeing of others, their prices are very expensive. The same tile I purchased at Home Depot was $3 extra (without installation).
After reading all of the reviews, I was excited to start my project and support a local business at the same time. However, this experience did not live up to my expectations in the least. I was replacing carpet in a downstairs hallway, and most of the upstairs (two bedrooms and the top of the steps connecting two rooms). I met with them, picked out the flooring I wanted, put down the deposit, etc. So the day of installation comes and they do most of the work and at the end inform me they would have to come back later as th... read more
Business response:
That’s not true, your husband called me two days ago and I came straight out to your house. If you would’ve purchased different quarter round and asked to have it changed we would’ve done that for you also. We always take care of our work and any issues that may come up.
Frequently asked questions about Couch Potato Carpet
How is Couch Potato Carpet rated?
Couch Potato Carpet has a 4.9 star rating with 541 reviews.
When is Couch Potato Carpet open?
Couch Potato Carpet is open now. It will close at 5:00 p.m.