Countryside Animal Hospital of Hot Springs

Name: Countryside Animal Hospital of Hot Springs
Address: 3620 Central Avenue Suite, Suite G, Hot Springs, AR, 71913, US
Telephone: (501) 624-2351
Rating: 4.9

4.9

★★

574 reviews

|Veterinarians|Hot Springs, AR 71913 United States

3620 Central Avenue Suite, Suite G, Hot Springs, AR 71913 United States

(501) 624-2351

https://www.countrysideanimalhospitalofhotsprings.com/

Healthcare

Open now:8:00 am - 5:30 pm

About

A HOT SPRINGS VETERINARY HOSPITAL Now offering Laser Therapy! Since 1984, Countryside Animal Hospital has provided the Hot Springs, Arkansas community with first class veterinary care. Also proudly serving the surrounding communities of Hot Springs Village, Malvern, Fountain Lake, Lake Hamilton and Euclid Heights, Countryside Animal Hospital offers full service companion pet care that is recognized for its high level of veterinary expertise. Our dedicated doctors and well trained staff will provide you with the highest level of animal care available. The cornerstone of our hospital-client partnership is education and we take every opportunity to guide you in health care decisions to ensure

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4.9

★★

574 reviews

5★361

4★31

3★7

2★0

1★0

175 reviews have no rating

Reviews(217)

Google Reviews(357)

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Dee Pickering on Facebook

3 days ago

The treatment of my rescue dog was very good. They made friends with her so she was not scared of them.

Stacey Coley on Facebook

3 months ago

The staff were and are amazing, and I really appreciate how quickly they got my fur baby in.. Even with them closing early today due to the weather, they called us and got us in so we wouldn't have to be rescheduled. Thank you all and Merry Christmas!

Business Response:

Thank you and I hope you enjoyed the holidays with your sweet baby!

Marissa C. on Birdeye

★★

4 months ago

I have taken my dog to Countryside since 2019. The staff is always amazing and we've seen a couple of the vets mainly for same day appointment(s) and getting in with anyone we can or a walk-in on Saturdays; every vet is professional and cares for my dog. She gets nervous but they always win her over spoiling her with treats, now I think she does it just for the treats:) However I have recommended this vet to several people in which heard nothing but good reviews from them after taking their animals there. I would definitely recommend using them for your animal care.

Business Response:

Thank you for the review and for referring your friends! We appreciate you!

Laura Marchese Odle review for Countryside Animal Hospital of Hot Springs

Laura Marchese Odle on Facebook

4 months ago

The staff is absolutely amazing!! They are so caring and genuine. We will never go anywhere but Countryside!! You are missing out if you aren’t having your animals cared for here!!

Business Response:

Laura, thank you for your amazing review and we are so excited to have met Jet!

Rhonda Colberg review for Countryside Animal Hospital of Hot Springs

Rhonda Colberg on Facebook

7 months ago

They worked with me to get a neighborhood cat spayed before she had more kittens. They treated her well and answered all of my questions. Biscuit (cat) seemed to like them too.

Dylan Alexander review for Countryside Animal Hospital of Hot Springs

Dylan Alexander on Facebook

7 months ago

The staff and vets at Countryside are always kind, helpful and knowledgeable. We had to reschedule an appointment recently and the front desk staff were very helpful and got us a new appointment for a couple days later with no trouble. I had to call with a concern to be added to the appointment notes before our scheduled time today and the receptionist (I believe it was Casey!) got all the information, double-checked it wasn’t an emergency and recorded our concerns correctly so when it was time for our appointment, the doctor knew exactly what we needed to talk about, which made everything easier for us. Sam, Casey, and the rest of the front desk staff are always welcoming and get us into our exam room quickly so that our pet doesn’t get stressed in the waiting room. We see Dr. Shaffer who always takes our concerns for our pets health seriously and makes sure he is comfortable and safe. We will continue to use Countryside for all of our pets medical needs!

Business Response:

Thank you so much Dylan!! We appreciate very much your kind words about our staff. We are grateful to have them and glad you have had such good experiences with us!

Andrea Kay Wylie Ellis review for Countryside Animal Hospital of Hot Springs

Andrea Kay Wylie Ellis on Facebook

7 months ago

Our first visit for our new dog, Sophie, was amazing! Everyone gave us the time and attention we needed. The building is new, clean and inviting. Wait time is good. Med staff is excellent!!! We took their advice and suggestions for our new baby; everything is working out very well. Sophie is a rescue and had been spayed before we even met her, so she still had stitches. Our vet said to being her back in two weeks to have them removed, and that we DID NOT need an appointment to have the stitches removed. We also would need a refill on meds. Two weeks later, I called before we left to make sure they would have her refill ready when we came to get the stitches out. I got put on hold…….and on hold. So, we headed out, unfortunately at the lunch hour. More unfortunately, everyone was gone or unavailable, except the desk workers. Sad to say, those desk workers were not happy to see us!! We were a nuisance to them, for showing up there at the “wrong” time of day, and for being there without an appointment. As if WE…should have known better. As if it was our fault for thinking the staff wasn’t busy enough already, without us popping in. We didn’t deserve that treatment. That attitude. No one does. Especially when we were going on information from staff, who worked with us at our visit. Even my husband was upset with the attitude we were given, and he’s way more long-suffering than I. If staff and front desk workers are not in sync with the rules and hours of available medical help, something needs to be fixed. A hand-out of info for new clients is a must!! We don’t know…what we don’t know!!! If we can’t depend on staff and desk workers to follow the same rules, that’s a problem! Plus, a wonderful asset to Hot Springs, like Countryside, deserves to be represented in a much better way!! Clients deserve all the information necessary, no matter how insignificant. It was a waste of our time and energy, and made me wonder how those two front desk workers can remain in their positions, when they have such a haughty attitude. Totally unnecessary and, unfortunately, caused us to decide to go elsewhere for our vet care. Andrea Ellis Hot Springs

Business Response:

Andrea, we appreciate your time in sharing this with us and would love the opportunity to discuss with you as this is not the type of experience we want for our clients and patients. Please give us a call at your convenience and our hospital manager will be happy to speak with you.

Amber Wilson Shelton review for Countryside Animal Hospital of Hot Springs

Amber Wilson Shelton on Facebook

7 months ago

I love Dr Shaffer! She is amazing! I’m so thankful for her! And all the staff are so amazing!!!

Kathy Frodge Johnson review for Countryside Animal Hospital of Hot Springs

Kathy Frodge Johnson on Facebook

7 months ago

Best place to take your fur babies. My Peanut just loves them all there.