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1421 Arch St, Philadelphia, PA, 19102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great location, beautiful hotel and friendly staff
I liked the design of the interior. The room was very comfortable and clean. The front desk was responsive to my requests. The only problem was that the front desk people would not help me get a taxi to the airport. They did direct me to the valet director who had a contact. This seems very odd to me.
Decent stay Large and clean room with comfortable (softer) mattress. No room service due to Covid. Breakfast was provided in the bar area. Check-out was very slow as hotel first charged me the total amount (although hotel stay was prepaid) and the agent then struggled to correct the invoice. Both front desk and bar/restaurant appeared to be understaffed.
The staff was very enough at reception, but our room was never serviced during our stay. Unsure if this is a new policy where you actually have to request for your room to be serviced. I just found it bothersome that we had stained sheets that we didn’t discover until very late in the evening when we returned to the hotel.
Courtyard Philadelphia Downtown has a 4 star rating with 1,103 reviews.
Courtyard Philadelphia Downtown is closed now. It will open at 9:00 a.m.