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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Karin helped me and she was great. Very professional. Very courteous too
Business response:
Hi John, That's great! Thank you for sharing your experience with us. We hope to hear from you again soon.
I bought the Z-2 mini travel machine. I needed to set it up before traveling. I called CPAP.com directly. A representative answered my request and walked me step by step for the set up. He was very knowledgeable, courteous, and willing to help. Great service and Great experience.
This evening Steven help me order a travel CPAP and accessories. I had a number of questions he answered that helped my understand the difference between my regular CPAP and the travel unit. He helped me place my order for exactly what I needed!
Very pleasant to deal with and talk to felt better after talking to represtative on the phone.
Very good customer service. I needed to make a change and Karin was very helpful.
Korrine is an outstanding customer service representative. She is very experienced with CPAP equipment. Her kindness and empathy is encouraging to newer CPAP users like me. She is very patient with clients and creates a 5 star experience! Hire more people like Korrine!
Business response:
Hi Jean, We're so happy that you were provided with the level of service and care you deserve! We'll be sure to share your kind words with Korinne and please let us know if there is anything else we can assist you with.
There was a problem with my order...an item was backordered and the remainder of my order would be delayed as a result. The representative I spoke with was very helpful. She canceled the backordered item and refunded the cost to me, then put the rest of the order through for shipping. I got a shipping confirmation shortly after that, and I should have it tomorrow (even sooner than expected). Although I was disappointed that one of the items I ordered isn't available right now, I was very pleased with the service I received w... read more
Business response:
Hi Janet, We're very sorry for the back ordered item. Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
I was very pleased with my experience purchasing a new machine and supplies from CPAP.com. Korinne went the extra mile to help me through some issues with my Rx, and got everything sorted out and my order placed with minimal effort on my part. Oh yeah, the cost was also half of what a local medical supply company was going to charge me.
Business response:
Hi James, We're pleased to hear you received the great service you deserve! Please let us know if there is anything else we can assist you with.
Amazing service & the agent responded quickly to all my concerns. Took care of any problems I had, & is sending out my order asap. Very happy with this company!!
Business response:
Hi Leah, Thank you for letting us know you received great service! Please let us know if there is anything else we can assist you with.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.