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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I contacted a chat line late in the evening to talk about different equipment options. My representative was Erica. She was extremely professional, polite, helpful… Explained all of my various options to me and made recommendations based on the information I told her. I even made a personal joke and she had a very sweet and comforting comment in return. It made me realize I was dealing with a real person who also knew that her customers are real people. What a warm, enlightening experience!
Business response:
Hi Lizette, We are pleased to know that Erica, provided you with the great caring service that you deserve. We'll be sure to share your kind words with her and we hope to hear from you again soon!
I highly recommend this company for their diverse product lines and excellent customer service. The customer service agents are extremely knowledgeable and friendly and represent the company well. John
Business response:
Hi John, Thanks so much for the recommendation and sharing your experience with us! We hope to hear from you again soon.
Chatted with Shelly today from Cpap.com. Shelly was able to answer my question and clarify my order. Excellent professional service. Thank you
Customer services at CPAP.com is very helpful. Shelly was very professional and quick on responding to my questions and submitting a request to my physician for a copy of my prescription. Thank you Shelly for your kind service.
No need to waste anyone's time with the *******recall debacle...but 12 months to replace a faulty machine and insurance refusing to cover a potentially dangerous machine except to privately pay for a machine we can't have until April just defies description... Little choice but to go CPAP.com and review the choices I have to pay out of pocket...used the LiveChat function and Erica was nothing short of phenomenal!...knowledgeable, quick, clear explanations, understanding, very supportive in helping give us some of the relief ... read more
I have been affected by the ******* *********** recall. I have been using my travel CPAP machine since July but am having some problems with the start switch. Phillips has not given any date as to when I will receive a replacement machine so I called to order a new CPAP machine. I spoke with Lacey. She is very knowledgeable about their products and helped me to choose the best machine for my needs. I found her patient, courteous, and very helpful.
I had a very pleasant experience with the Lady I dealt with on the phone today. She was vey helpful, knowledgeable and courteous.
I messed up an order for equipment and customer rep Shelly was very kind and efficient in resolving the issue. A+ customer service.
Erica helped me out a lot with a question I had about using an additional product with my **** ****Cushion (CPAP Gel). She was thorough and prompt (no waiting forever in the web chat).
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.